Delaney VanVessen
Felton,DE
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Automotive Service Writer
Robs Quality Car Care (410-634-1166)
Ridgeley, MD
01.2023 - Current
- Explained repair procedures and pricing options to customers in a clear manner.
- Resolved customer complaints in an efficient manner while maintaining high levels of professionalism.
- Ordered parts from suppliers as needed.
- Scheduled appointments for service and repairs.
- Maintained accurate records of customer transactions including payments received.
- Provided cost estimates for labor and parts based on customer needs.
- Recorded customer information, vehicle mileage, and details of services performed.
- Processed payments for completed services using cash register or point-of-sale systems.
Cocktail Server
Harrington Raceway & Casino (302-398-4920)
Harrington, DE
03.2022 - 08.2022
- Communicated with customers to take drink orders accurately.
- Provided exceptional service to high volume of daily customers.
- Stocked ice, napkins, straws, condiments, on the bar top.
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Cleaned bar area including wiping surfaces, disposing trash.
- Performed opening, closing duties such as setting up, breaking down the bar area.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Sales Associate
Puppies R Us (302-956-6945)
Bridgeville, DE
03.2020 - 02.2022
- Provided guidance to owners on proper care for their new pet.
- Monitored food intake, exercise levels, and overall health of puppies.
- Handled incoming inquiries from potential buyers regarding available puppies.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Stocked shelves with merchandise according to company standards.
- Greeted customers and answered questions about pet shop services.
- Conducted daily inventory checks of products and materials in store.
- Performed regular cleaning tasks such as sweeping, mopping, and dusting in the pet shop area.
- Monitored animals closely while they were being handled by customers or staff members.
Host
Grottos Pizza (302-725-5111)
Milford, DE
01.2018 - 12.2019
- Greeted guests upon arrival and provided them with menus.
- Managed dining room layout to maximize efficiency of staff members.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Contributed to team efforts by accomplishing related tasks as needed.
Education
High School Diploma -
Polytech Highschool
Woodside, DE06-2021
Skills
- Exceptional customer service
- High-volume dining
- Professional Appearance
- Suggestive Selling
- Strong Work Ethic
- Table Bussing
- Safe Food Handling
- Menu Memorization
- Problem-solving capabilities
- Beverage knowledge
Timeline
Automotive Service Writer
Robs Quality Car Care (410-634-1166)
01.2023 - Current
Cocktail Server
Harrington Raceway & Casino (302-398-4920)
03.2022 - 08.2022
Sales Associate
Puppies R Us (302-956-6945)
03.2020 - 02.2022
Host
Grottos Pizza (302-725-5111)
01.2018 - 12.2019
High School Diploma -
Polytech Highschool
Similar Profiles
Annie MayersAnnie Mayers
Front Desk Specialist/Receptionist/Billing at Family Choice Urgent Care (541) 410-9163Front Desk Specialist/Receptionist/Billing at Family Choice Urgent Care (541) 410-9163
Ricky OuchRicky Ouch
Customer Service Team Member at Quality Car WashCustomer Service Team Member at Quality Car Wash
Latesha HughesLatesha Hughes
Business Analyst (Chanel Crowder) at Salontra Select Suites 310-634-4530Business Analyst (Chanel Crowder) at Salontra Select Suites 310-634-4530
Levi MartineauLevi Martineau
Volunteer at Foodbank Milford DEVolunteer at Foodbank Milford DE
Katelyn DanielsKatelyn Daniels
Executive Literacy Coach at American Reading CompanyExecutive Literacy Coach at American Reading Company