Delaney Vick

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Coordinated with other departments to ensure smooth flow of operations.
• Managed customer service inquiries and complaints in a timely manner.
• Communicated regularly with customers to gain insights into their needs.
• Identified needs of customers promptly and efficiently.

•Scheduled customers for service calls and estimates

•Created invoices and took payments over the phone.

• Provided feedback on assignments, tests, and other activities.
• Encouraged students to actively participate in class discussions.
• Demonstrated a positive attitude towards teaching and learning.
• Assisted with administrative tasks such as attendance tracking and grading papers.
• Managed student behavior by enforcing school rules and regulations.
• Created a safe learning environment for all students to be successful.

• Organized mail into appropriate categories and sorted them according to post office regulations.
• Operated mail processing equipment and manually sorted mail.
• Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
• Routed all classes of mail in sequence of delivery along established route.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Coached, mentored and trained team members in order to improve their job performance.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Monitored staff performance and addressed issues.