
Dynamic and results-driven professional with extensive experience in customer service at IHOP. Proven ability to enhance guest experiences through exceptional communication and effective time management. Skilled in multitasking and team collaboration, consistently ensuring a welcoming atmosphere while maintaining a professional appearance. Committed to delivering outstanding service and fostering positive relationships.
I am a hostess, so I always have to greet people and make sure where they’re sitting as to the standards if they’re able to go up the stairs or if they wanna be by window and just make sure everyone’s happy at all times also I have to do everything at a timely manner. We only have two hour increments for each person to be sitting. I also have to set a big parties. and help the servers when I can just have to make sure everyone has a great experience and always tell them goodbye on top of that. I also have to clean up all the messy tables after even when it’s a big party.
I have to greet people and make sure they’re sad for wherever they want to be take care of bigger parties and help us the tables when needed. Also have to re-off the back. my station is clean and the high chairs at all times.
how to make sure all of my tables have all their food in a timely matter and drinks always had to have a smile in my face and make sure they feel welcomed also, had to check them out after they’re done eating so I have dealt with the cash register before.
had to be scanning the pool at all times had to consistently practice, CPR training and medical training so I’m certified in that had to always be on high alert and helped to people’s needs when needed
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Team player mentality
Adaptable to change
Exceptional communication
Professional appearance