Delano Mckoy
Lake Mary,Florida
Summary
- Seeking to leverage my communication skills and problem-solving abilities to provide outstanding service and contribute to the success of any company.
- Over two years of experience in customer service roles, demonstrating a deep understanding of customer needs and effective communication.
- Utilize companies database to offer accurate and detailed information to the customer.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Future Telecommunications
06.2021 - Current
- Actively listen to the customer's concerns, understand and empathize with the issues they are having in a productive and professional manner.
- Work alongside other members of the team to ensure that work flows smoothly and improve the customer service process.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
Education
Associate of Science - Computer Engineering Technology
Seminole State College Of Florida
Lake Mary, Florida09.2024
Skills
- Proficient with Computers
- Teamwork
- Customer Service Software Proficiency
- Active Listener
- Time Management
- Excellent Communication
References
References available upon request.
Timeline
Customer Service Representative
Future Telecommunications
06.2021 - Current
Associate of Science - Computer Engineering Technology
Seminole State College Of Florida