DELARESE PETTUS

Register disaster survivors with empathy, dignity. Protect applicant's privacy under the 1974 Stafford Act. Collect survivor information, provide the sequence of delivery for Individual Housing, Other Needs Assistance. Small Business Administration programs. Streaming survivors expeditiously toward recovery phase. Provide referral agencies for disaster survivors. Guide and instruct applicants through appeal process at Disaster Recovery Centers. Proficient NEMIS Legacy, NEMIS Web software.

• Maintained confidentiality of all medical information in accordance with HIPAA regulations.
• Scanned, indexed, and electronically stored documents into the electronic health record system.
• Assisted physicians with retrieving old medical records for reference purposes.
• Reviewed and verified accuracy of patient records.

• Greeted patients upon arrival and verified patient information.
• Responded to incoming calls, scheduling and rescheduling appointments as requested.
• Maintained accurate records of patient visits in the electronic health record system.
• Provided assistance with completing paperwork for new patients prior to their appointment.
• Coordinated with insurance companies to ensure coverage for services rendered.
• Served as a liaison between physicians, staff, and other healthcare providers.
• Followed up on any outstanding referrals or authorizations needed for care.
• Managed physician calendars by scheduling appointments at appropriate times.

• Scanned documents and images into computer systems accurately and efficiently.
• Verified accuracy of scanned information by comparing it with original document.
• Organized and stored scanned documents in designated electronic folders.
• Trained new employees on the correct use of scanners, imaging software programs.
• Converted physical documents via scanning into electronic files and images.