DELBERT JANZEN.
Tulsa
Summary
Dedicated sales associate with expertise in customer service, effective communication, and problem-solving. Proven ability to engage customers and deliver tailored solutions, ensuring high satisfaction and fostering long-term relationships.
Overview
54
54
years of professional experience
Work History
Sales Associate
Lows Home Improvement
Tulsa
04.2012 - 05.2026
- Executed day-to-day duties with accuracy and efficiency to support operational success.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs during interactions to provide timely assistance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Engaged customers in conversations using strong interpersonal skills to enhance customer experience.
Farmers Insurance agent
Del Janzen Agency [self employed]
Tulsa
05.1972 - 04.2012
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed client accounts and updated information as necessary.
- Explained policy details and coverage options to clients clearly and effectively.
- Assisted clients in selecting appropriate insurance policies for their needs.
- Built strong relationships with clients to enhance customer satisfaction and retention.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
Education
High School Diploma -
Buhler Rural High School
05-1963
Skills
- Stocking and receiving
Timeline
Sales Associate
Lows Home Improvement
04.2012 - 05.2026
Farmers Insurance agent
Del Janzen Agency [self employed]
05.1972 - 04.2012
High School Diploma -
Buhler Rural High School