DELENNA SIMMONS
Bronx,New York
Summary
I’m a motivated, reliable, trustworthy, and resourceful person, who is seeking a position with a progressive organization. I can utilize my skills, knowledge and experiences in a challenging role and allow for advancement and growth. Also, my work experiences have gained me the able to work on own initiative or as part of a team.
Overview
15
15
years of professional experience
Work History
Supervisor
MG Security Services
03.2018 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Train and enforce policy and procedures on protecting and securing property
- Collaborate with NYPD/FDNY with issues that may occur on the property
CASHIER/STOCK WORKER
Freddy Clothing Store
- Cashier serving customers
- Keeping the racks well stock with merchandise
- Maintain a safe, well-organized, clean environment
- Labeling all merchandise to keep records of all merchandise
- Provide support to the day to day flow
SPECIALIST
JC Penney Store
12.2011 - 02.2018
- Cashier serving customers
- Provide Customer Services
- Process Findmore orders (customers placing their orders on-line, but pick-up their merchandise from the store)
- Answer phone inquiries
- Provide various duties to help support the day to day running of the store
SECRETARY
Montefiore Hospital
10.2008 - 06.2009
- Registering patients and issues passes as needed
- Handle Incoming telephone calls and scheduling appointments
- Typing correspondence and making copies as needed
- Organized and maintained the filing system for easy retrieval
- Provide support to the day to day running of the clinics
Education
DIPLOMA -
MURRAY BERTRAM HIGH SCHOOL
Skills
- Staff Management
- Policy Enforcement
- Training and Mentoring
- Effective Communication
- Organizational Skills
References
REFERENCES ON REQUEST
Timeline
Supervisor
MG Security Services
03.2018 - Current
SPECIALIST
JC Penney Store
12.2011 - 02.2018
SECRETARY
Montefiore Hospital
10.2008 - 06.2009
CASHIER/STOCK WORKER
Freddy Clothing Store
DIPLOMA -
MURRAY BERTRAM HIGH SCHOOL
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