DELEONA HOSLEY
Las Vegas,NV
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. I am a loyal and trustworthy employee who can work alone or as part of a team. I am quick to learn and willing to adapt to a
Overview
2026
2026
years of professional experience
Work History
Waitress
La Mona Rosa
2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new team members on service protocols and menu knowledge.
- Managed multiple tables efficiently, ensuring high levels of customer satisfaction.
- Rented out venue for large events such as weddings , baby showers, gender reveals and birthdays
Server
Applebees
06.2023 - 04.2025
Server
Olive Garden
05.2021 - 03.2023
Server
Claim Jumper
03.2020 - 02.2021
Supervisor
KFC
05.2016 - 06.2020
Education
Health Medical Assistant - undefined
UEI
01.2024
High School Diploma - undefined
Ygnacio Valley High School
01.2016
Skills
- Handled money transactions accurately while following company procedures for handling cash payments Accurately recorded orders on cash register and point-of-sale system Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment Provided excellent customer service to ensure satisfaction Ensured that each guest was served courteously and efficiently Performed opening and closing duties such as setting up the dining area quickly and efficiently Communicated effectively with kitchen staff regarding customer allergies or special requests Took orders from customers accurately and in a timely manner Checked food before serving it to customers Delivered food orders promptly and courteously Prepared drinks according to standard recipes Checked with customers to determine satisfaction with meals promptly taking action to correct problems Cleaned tables and chairs to prepare dining area for next customers Maintained knowledge of current menu items garnishes ingredients and preparation methods Arranged place settings with clean tablecloths napkins and tableware to prepare for incoming guests Operated POS terminals to input orders split bills and calculate totals Addressed complaints to kitchen staff and served replacement items
LANGUAGES
English
Timeline
Server
Applebees
06.2023 - 04.2025
Server
Olive Garden
05.2021 - 03.2023
Server
Claim Jumper
03.2020 - 02.2021
Supervisor
KFC
05.2016 - 06.2020
Health Medical Assistant - undefined
UEI
High School Diploma - undefined
Ygnacio Valley High School
Waitress
La Mona Rosa
2025 - Current
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