Delesha Nelson
Trelawny,Jamaica
Summary
Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.
Overview
5
5
years of professional experience
Work History
Line Cook H2B
McDonald's Restaurant
04.2023 - 11.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Housekeeper H2B
The Vue
05.2023 - 10.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Crew Member J1
McDonald's
06.2021 - 09.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member (J1)
McDonald's
05.2019 - 09.2019
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Science - Dietetic And Nutrition
University Of Technology
Kingston,Jamaica11.2021
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Active listener
- Teamwork and Collaboration
- Following Instructions
Timeline
Housekeeper H2B
The Vue
05.2023 - 10.2023
Line Cook H2B
McDonald's Restaurant
04.2023 - 11.2023
Crew Member J1
McDonald's
06.2021 - 09.2021
Crew Member (J1)
McDonald's
05.2019 - 09.2019
Bachelor of Science - Dietetic And Nutrition
University Of Technology