Delfina Rodriguez
Westminster,Colorado
Summary
Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Senior ROI Specialist
MRO
01.2023 - Current
- Responsibly managed patient records, efficiently organized files, diligently searched for patient files, effectively reported to medical staff, and proactively resolved inconsistencies.
- Successfully maintained HIPAA regulations while multitasking in a fast-paced work environment.
- Demonstrated professionalism while interacting with patients and onsite staff during phone calls.
- Applied self-motivation within a completely remote work environment.
Medical Records Retrieval Specialist
Direct Docs LLC
02.2020 - 02.2023
- Follow up with law firm as proficient and promptly to get what is needed before court appearance.
- Facilitated effective communication between a law firm and various medical facilities.
- Exhibited efficiency in completing tasks independently while working remotely.
- Enhanced patient care through accurate and efficient retrieval of medical records from healthcare providers.
Executive Assistant to the President and CEO
Young Americans Center for Financial Education
04.2007 - 06.2017
- Managed and prioritized the President's daily schedule, appointments, and travel arrangements to enhance executive efficiency
- Managed staff financials and budgeted monthly expenses, utilizing credit cards and mile reimbursement.
- Contributed to guest check-in activities throughout the building while also providing guidance for classes, teachers, and volunteers. Additionally managed first-person interactions with bank customers.
- Facilitated seamless communication for resolving issues and providing call directions.
Education
Metropolitan State University of Denver
Denver, COHigh School Diploma -
North High School
Denver, CO05.2005
Skills
- Type 40 wpm
- Proficient in Word, Excel, Adobe and Google
- Customer Service
- Mulitasking
- Always smiling
Timeline
Senior ROI Specialist
MRO
01.2023 - Current
Medical Records Retrieval Specialist
Direct Docs LLC
02.2020 - 02.2023
Executive Assistant to the President and CEO
Young Americans Center for Financial Education
04.2007 - 06.2017
Metropolitan State University of Denver
High School Diploma -
North High School