Delia Flores
DeLand,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PSE Clerk
United States Post Office
Deltona, FL
12.2023 - Current
- Assisted customers with their postal needs, such as sending packages and buying stamps.
- Routed all classes of mail in sequence of delivery along established route.
- Performed data entry duties for tracking mail and other related activities.
- Maintained accurate records of all incoming and outgoing mail items.
- Cleaned equipment regularly for proper functioning of machines used in the facility.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Obtained receipts for registered and certain insured mail.
- Processed money orders, certified letters, and other payment transactions.
- Processed payments and handled cash using point of sale (POS) computer system.
- Scanned documents for mailing purposes and generated labels for outgoing items.
- Responded quickly to inquiries from customers regarding postal services offered by the post office.
- Operated forklifts and other heavy equipment to move large items and containers.
- Organized mail into appropriate categories and sorted them according to post office regulations.
- Sold stamps, tracking services and insurance to customers.
- Sold stamps, services and packaging.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Verified addresses on envelopes before delivery to ensure accuracy of destination.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Assistant Manager
Walgreens
Sanford, FL
08.2021 - 12.2023
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed inventory audits to identify losses and project demand.
Preschool Lead Teacher
O2B Kids
Oviedo, FL
08.2018 - 03.2020
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates, and grading.
- Arranged classrooms to facilitate optimal education for student groups.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
School Bus Driver
Brandywine Transportation
Reading, PA
08.2016 - 06.2017
- Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
- Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
- Acquired and maintained certification in basic first aid and CPR.
- Reported accidents, hazards or transportation delays using mobile two-way radios.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Learned and followed school transportation procedures.
- Reported accidents and completed required reports.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Performed routine bus maintenance and cleaning for ideal condition.
- Promoted good public relations by responding courteously to inquiries from parents or members of the community.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Reported inappropriate and disruptive student behaviors to school administration.
Education
BBA - Marketing
Inter American University of Puerto Rico Bayamon
Bayamon, PR05-2010
Skills
- Shipping and Receiving
- Mail Sorting
- Cash Handling Experience
- Sales Support
- Retail Sales
- Distribution Services
- Mail Delivery
- Postal Service Product Knowledge
- Tracking Protocols
Certification
- CDA FOR PRESCHOOL
- CDL
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
PSE Clerk
United States Post Office
12.2023 - Current
Assistant Manager
Walgreens
08.2021 - 12.2023
Preschool Lead Teacher
O2B Kids
08.2018 - 03.2020
School Bus Driver
Brandywine Transportation
08.2016 - 06.2017
BBA - Marketing
Inter American University of Puerto Rico Bayamon