Delihah Medrano

• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Maintained employee records and updated HR databases for accuracy and compliance
• Managed employee relations issues, fostering a harmonious and inclusive workplace culture.
• Assisted clients in resolving inquiries and issues effectively.
• Provided support in managing documentation and customer records.

• Managed daily office operations to ensure smooth workflow and efficient resource utilization.
• Coordinated scheduling for meetings, appointments, and company events to optimize time management.
• Developed and implemented office procedures that improved administrative efficiency and communication.
• Trained and mentored new staff on office protocols and system usage for enhanced productivity.
• Oversaw payroll administration for department employees, ensuring accurate processing of hours worked.
• Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.

Medication Technician:

• Collaborate with healthcare teams to ensure optimal medication management practices.
• Implement process improvements to enhance medication delivery efficiency and accuracy.
• Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.

Care Giver:

• Assisted clients with daily living activities, ensuring comfort and safety.
• Monitored client health conditions, reporting changes to healthcare professionals.
• Trained new caregivers on best practices for patient care and safety protocols.

Cook:

• Maintained cleanliness and organization of kitchen workstations, ensuring compliance with health regulations.
• Collaborated with team members to streamline food preparation processes and enhance service efficiency.
• Prepared meals efficiently under time constraints for timely service during peak hours.

Server:

• Trained new servers on menu offerings, service techniques, and dining policies.
• Collaborated with kitchen staff to expedite food preparation and service efficiency.
• Delivered exceptional customer service, ensuring satisfaction and repeat business.

• Delivered exceptional customer service by responding promptly to guest inquiries and concerns.
• Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for guests.
• Collaborated with kitchen staff to coordinate timely food delivery and special requests from patrons.
• Assisted in training new staff on operational procedures and customer interaction standards.
• Implemented feedback collection processes to improve guest satisfaction and service efficiency.