Summary
Overview
Work History
Education
Skills
Timeline
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Delila Cheater

Wilson,OK

Summary

Dynamic and results-driven professional with extensive experience in the food service industry, notably as a Waitress Supervisor at Boomarang Diner. Expert in task delegation and complaint handling, enhancing customer satisfaction and operational efficiency. Proven ability to maintain high standards of service while managing multiple priorities in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Waitress Supervisor

Boomarang Diner
08.2022 - Current
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Waitress Trainer

IHOP
03.2021 - 05.2022
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.

Cook

C&m Gas Station
08.2019 - 05.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Highchool Diploma -

Wilson High School
Wilson, OK
04.2019

Skills

  • Task delegation
  • Complaint handling
  • Order accuracy
  • Sales promotion

Timeline

Waitress Supervisor

Boomarang Diner
08.2022 - Current

Waitress Trainer

IHOP
03.2021 - 05.2022

Cook

C&m Gas Station
08.2019 - 05.2020

Highchool Diploma -

Wilson High School

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Delila Cheater