Delilah Agostini, BSN, RN
Waretown,NJ
Summary
New graduate RN from Rutgers University. Over 10 years of experience involving patient care as a patient access representative and admissions planner within a hospital setting. Resilient in challenging stations. Ability to show continuous empathy, compassion and integrity to all patients and staff within the clinical setting. Dedicated and committed to collaboration with various providers to achieve quality patient care and safety.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Admissions Planner
Mount Sinai Hospital
11.2020 - Current
- Collaborating with providers and units across the Mount Sinai health system to ensure timely assignments of future candidates to the facility
- Facilitating life rescue and level one transfers from sending to receiving facility within 60 minutes
- Prioritizing bed assignments for patients based on point of entry, level of care, and service via EPIC and Cerner
- Collaborating with management in the clinical command center to diffuse any issues that may arise between units to avoid delays in patient care
- Increasing and maximizing revenue to the Mount Sinai health system by utilizing the most beds within the system
- Assisting nursing administration with resolving staffing issues by balancing patient throughput throughout the nursing units
Business Associate
Mount Sinai Hospital
09.2016 - 11.2020
- Reduced department errors by obtaining correct patient demographics, health insurance verification and authorizations via passport for over 200 outpatient and inpatient admissions and transfers
- Completed rounds on various units such as Oncology, ICU/CCU, Med/Surg, and Cardiac units to ensure all demographic information for hospital transfers is accurate
- Committed to customer excellence by greeting and assisting patients, family members and hospital staff via front desk or phone for ambulatory surgery and pre-testing cases
- Collaborated with bed management to ensure admissions were assigned to the appropriate medical or surgical unit promptly
- Communicated with funeral home, morgue personnel, and physicians to address any decedent affairs issues
- Financial collections of co-pays, deductibles, co-insurance, or any amount owed for services rendered
- Generating daily admitting progress reports to management
- Managing daily pre-testing, ambulatory surgery and direct admission cases
- Daily use of Microsoft Excel and Word, Passport, Document Imaging, Epic, DAVE, Cerner and ICD-10 to ensure efficient flow within the department
- Coordinating hospital log regarding admissions, transfers, discharges and patient expirations
Clinical Support Specialist
Humana
07.2013 - 08.2015
- Managed and formatted 100% of the LTIH unassigned roster before its daily distribution to providers across the U.S
- Helped LTIH achieve the year end goal of reaching 35,000 members for 2014
- Collaborated goals and visions regarding Humana at Home with other managers and Specialists for providers and members
- Assisted with the implementation of new regulations
- Managed coverage for members in designated states
- Answered and managed incoming and outgoing calls along with emails from various providers
- Contacted home health agencies across the U.S
- To make an offer to sign a contract with Humana at Home
- Checked credentials for potential providers
- Identified trends of areas that are in dire need of coverage in 48 states
- Certifications
- Registered Nurse-New Jersey (license number pending)
- Basic Life Support for Healthcare Providers
Education
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
Newark05.2023
High School Diploma -
Health Professions And Human Services
New York06.2003
Skills
- Interpersonal Communication
- Decision-Making
- Medical admissions process knowledge
- Admissions requirements
- Effective planner
- Teamwork and Collaboration
- Critical Thinking
- Staff Leadership and Direction
- Patient Admission
Certification
- Registered Nurse-New Jersey (license number pending)
- Basic Life Support for Healthcare Providers 8/2022-8/2024
References
References upon request
Timeline
Admissions Planner
Mount Sinai Hospital
11.2020 - Current
Business Associate
Mount Sinai Hospital
09.2016 - 11.2020
Clinical Support Specialist
Humana
07.2013 - 08.2015
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
High School Diploma -
Health Professions And Human Services