Delilah Asanuma
Sacramento,CA
Summary
Customer-focused Store Manager with extensive experience in team leadership and operational efficiency. Proven ability to enhance customer satisfaction, streamline processes, and drive team performance in fast-paced environments, aligning with Stanton Optical's mission to make eye care easy.
Overview
25
25
years of professional experience
Work History
Store Manager
CVS Pharmacy
Palo Alto, California
05.2001 - 07.2026
- Resolved customer complaints efficiently to maintain high satisfaction levels.
- Supervised staff and provided training on customer service best practices.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Implemented promotional displays to enhance product visibility and customer engagement.
- Managed daily store operations and ensured compliance with company policies.
- Coordinated inventory management and maintained optimal stock levels.
- Oversaw cash handling procedures and ensured accuracy in transactions.
- Recruited, trained, and supervised new employees.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, and profits.
- Conducted regular audits to ensure store cleanliness and organization standards.
- Collaborated with corporate teams to align store objectives with company goals.
Education
Some College (No Degree) - Business Administration and Management
San Jose City College
San Jose, CASkills
- Customer engagement
- Team leadership
- Store operations
- Cash management
- Problem solving
- Scheduling management
- Loss prevention
- Effective communication
- Staff recruitment
- Conflict resolution
- Retail sales techniques
- Training development
- Inventory management
- Product merchandising
Timeline
Store Manager
CVS Pharmacy
05.2001 - 07.2026
Some College (No Degree) - Business Administration and Management
San Jose City College