Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DELILAH DELACERDA

San Francisco,CA

Summary

With seven years of diverse professional experience and a strong foundation from four years of higher education, I bring a wealth of skills and insights to the art industry. Let's discuss how my background aligns with your needs. I can be reached using the phone number or email provided below.

Overview

4
4
years of professional experience

Work History

Patient Service Representative Float

Sutter Health
05.2023 - Current
  • Conduct patient registration and check-ins, ensuring accuracy and efficiency.
  • Handle incoming calls, providing information and assistance to patients.
  • Maintain medical documentation in compliance with organizational standards.
  • Provide quantifiable contributions towards copay collection rates and calls handled above required.

Manager

New Burma SF
06.2022 - 06.2024
  • Managed day-to-day operations of a Burmese restaurant, including hosting, cleaning, and packaging.
  • Ensured high levels of customer satisfaction through quality service and attention to detail.
  • Provided verifiable aura of friendly teamwork and inclusivity without regards to the language barrier

Manager

Togo's Sandwiches
06.2020 - 06.2022
  • Oversaw all aspects of sandwich shop management, including scheduling, delegation, and store maintenance.
  • Implemented efficient processes to streamline operations and improve productivity.
  • With integration of new delivery systems, participated and adapted to increase in sales.

Education

Bachelor of Arts - Studio Art

San Francisco State University
San Francisco, CA
12.2024

Associate of Arts - Studio Art

Gavilan College
Gilroy, CA
06.2022

Associate of Arts - Social Justice

Gavilan College
Gilroy, CA
06.2022

Skills

  • Customer service/Communication
  • Leadership/Organizational management
  • Problem solving/Multitasking
  • Artistic proficiency/Adobe Creative Suite
  • Cultural awareness/Interpersonal skills

Languages

English
Native or Bilingual
Spanish
Limited Working
Korean
Elementary
Bulgarian
Elementary
Hindi
Elementary

Timeline

Patient Service Representative Float

Sutter Health
05.2023 - Current

Manager

New Burma SF
06.2022 - 06.2024

Manager

Togo's Sandwiches
06.2020 - 06.2022

Bachelor of Arts - Studio Art

San Francisco State University

Associate of Arts - Studio Art

Gavilan College

Associate of Arts - Social Justice

Gavilan College
DELILAH DELACERDA