Delilah Gutierrez
Albuquerque
Summary
Front Desk Receptionist with expertise in cash handling and customer service at Urban Air Trampoline and Adventure Park. Proven ability to resolve customer complaints and enhance guest experiences through strong communication and conflict resolution skills. Maintains professionalism while creating a welcoming environment for all visitors.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Urban Air Trampoline and Adventure Park
Albuquerque
01.2025 - Current
- Greeted guests warmly upon arrival at the adventure park.
- Assisted customers with ticket purchases and membership registrations.
- Maintained cleanliness and organization of the front desk area.
- Provided information about park attractions and safety guidelines to visitors.
- Handled customer complaints professionally and resolved issues promptly.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
High School Diploma -
Sandia High School
Albuquerque, NMSkills
- Cash handling
- Front desk operations
- Customer service
- Time management
- Communication skills
- Conflict resolution
- Professional demeanor
Timeline
Front Desk Receptionist
Urban Air Trampoline and Adventure Park
01.2025 - Current
High School Diploma -
Sandia High School
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