Delilah Khamtan
Storm Lake,IA
Summary
A passionate and motivated Barista with demonstrated success in customer service, product presentation, and inventory management. Skilled at crafting delicious coffee drinks and developing positive customer relationships.
Enthusiastic candidate with experience serving customers in busy cafe environments. Possesses strong customer service, communication, and interpersonal skills. Proven track record of creating a welcoming atmosphere and providing high-quality service to customers. Skilled in the preparation, presentation, and sale of specialty coffee drinks, pastries, and other cafe items.
Overview
3
3
years of professional experience
Work History
Barista
Scooter's Coffee
10.2022 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Managed morning rush of customers daily with efficient, levelheaded customer service. - Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Maintained calm demeanor during high-volume periods and special events. - Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Checker
HyVee Foods
11.2020 - 04.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Host
Kings Pointe Resort
09.2021 - 02.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Contributed to team efforts by accomplishing related tasks as needed.
Skills
- POS Systems
Cash Register Operatio
Team Leadersh
Conflict Mediatn
Organizational skls
Conflict resolion
Multitking
Timeline
Barista
Scooter's Coffee
10.2022 - Current
Host
Kings Pointe Resort
09.2021 - 02.2022
Checker
HyVee Foods
11.2020 - 04.2022