Dellakia Ryant
Orangeburg,SC
Summary
Financial services professional with strong analytical and problem-solving skills. Known for collaborative approach and adaptability to changing needs. Proven ability to analyze financial data, develop strategies, and drive results. Recognized for reliability and focus on achieving team goals. Skilled in financial planning, risk assessment, and client relationship management.
Overview
26
26
years of professional experience
Work History
FINANCIAL SERVICE REP
Family Health Center
Orangeburg, SC
06.2020 - Current
- Retrieve patient medical records for physicians, technicians, or other medical personnel.
- Release information to persons or agencies according to regulations.
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
- Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.
- Post medical insurance billings.
CUSTOMER SERVICE REP
Virtual Business Office
Columbia, SC
02.2016 - 05.2022
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Refer unresolved customer grievances to designated departments for further investigation.
MANAGER
Community Loans of America
Columbia, SC
09.2006 - 06.2015
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Examine, evaluate, or process loan applications.
- Oversee the flow of cash or financial instruments.
- Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
- Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
CUSTOMER SERVICE REP
Express Check Advanced Inc
Columbia, SC
05.2005 - 08.2006
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
SWITCHBOARD OPERATOR
Methodist Oaks
Orangeburg, SC
10.2000 - 04.2005
- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
- Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
- Route emergency calls appropriately.
- Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
- Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
Education
Associate in Science (A.S.) - Paralegal
ORANGEBURG CALHOUN TECHNICAL COLLEGE
Orangeburg, SC05.2011
Skills
- Clerical
- Communication
- Confidentiality
- Customer Service
- Professional
- Proficient in Microsoft Office
Timeline
FINANCIAL SERVICE REP
Family Health Center
06.2020 - Current
CUSTOMER SERVICE REP
Virtual Business Office
02.2016 - 05.2022
MANAGER
Community Loans of America
09.2006 - 06.2015
CUSTOMER SERVICE REP
Express Check Advanced Inc
05.2005 - 08.2006
SWITCHBOARD OPERATOR
Methodist Oaks
10.2000 - 04.2005
Associate in Science (A.S.) - Paralegal
ORANGEBURG CALHOUN TECHNICAL COLLEGE