Dellenery Castorena
Cypress,CA
Summary
Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Disneyland Retail Associate
The Walt Disney Company
10.2022 - Current
- Delivered exceptional customer service, ensuring a positive shopping experience for guests.
- Assisted in inventory management, maintaining accurate stock levels and organization on the sales floor.
- Operated point-of-sale systems efficiently, processing transactions and handling cash with precision.
- Collaborated with team members to execute visual merchandising standards, enhancing store presentation.
Knotts Berry Farm Sales Associate
Cedar Fair Entertainment Company
04.2020 - 03.2022
- Processed transactions accurately, contributing to efficient point-of-sale operations.
- Collaborated with team members to achieve daily sales goals and optimize workflow.
- Trained new associates on operational procedures and best practices in customer engagement.
Education
Associate of Science - Business Administration
Cypress College
Cypress, CA05-2025
Associate of Arts - Economics
Cypress College
Cypress, CA05-2025
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Sales proficiency
Languages
Spanish
Native or Bilingual
Timeline
Disneyland Retail Associate
The Walt Disney Company
10.2022 - Current
Knotts Berry Farm Sales Associate
Cedar Fair Entertainment Company
04.2020 - 03.2022
Associate of Science - Business Administration
Cypress College
Associate of Arts - Economics
Cypress College