Delmar Blackmon
Conyers,GA
Summary
Proven leader with a track record of enhancing customer satisfaction and exceeding sales targets at John Miles Chevrolet. Skilled in problem-solving and teamwork, adept at fostering positive relationships and driving team performance. Demonstrated ability to multitask and manage time effectively, achieving significant results through collaboration and innovative strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Sales Associate
John Miles Chevrolet
07.2023 - 02.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
RSR Driver
Frito-Lay
11.2022 - 09.2023
- Demonstrated strong problem-solving skills when faced with unexpected challenges during deliveries, such as traffic congestion or road closures.
- Minimized product damage through careful loading, unloading, and securing of cargo.
- Demonstrated adaptability by adjusting quickly to last-minute route changes or added stops as needed.
- Fostered positive relationships with customers through excellent service and prompt resolution of inquiries or concerns.
Supervisor
Vantage Products
07.2017 - 01.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Team Leader
Hill Phoenix
03.2013 - 08.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Associate of Science - Automotive Technology
Georgia Piedmont Technical College
Clarkston, GASkills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Problem-Solving
- Multi-tasking strength
Timeline
Sales Associate
John Miles Chevrolet
07.2023 - 02.2024
RSR Driver
Frito-Lay
11.2022 - 09.2023
Supervisor
Vantage Products
07.2017 - 01.2020
Team Leader
Hill Phoenix
03.2013 - 08.2017
Associate of Science - Automotive Technology
Georgia Piedmont Technical College
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