Delmis Jimenez Arroyo
Eden Prairie,MN
Summary
Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Car Salesperson
Walser Toyota Automotive
01.2021 - 12.2023
- Maintained product and market knowledge in order to pitch and present inventory
- Cultivating relationships with new customers and building rapport to better understand their wants and needs for 100% customer satisfaction
- Personally worked deals, interest rates, leases and calculated financial requirements for customer
- Liaising with several departments to ensure tasks are completed in an acceptable manner.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Provided follow-up customer service after a car sale was completed.
Apprentice Manager
Chipotle Mexican Grill
Eden Prairie, MN
01.2020 - 01.2021
- Led the training for every employee effectively by creating a sustainable system
- Promoted a positive work environment by encouraging collaboration between mentors and trainees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Responsible for scheduling team appropriately
- Improved the annual sales and cash flow by attaining food and labor targets while controlling expenses.
- Maintained inventories through spot checks, complete physical inventory and reordering.
Service Manager
Chipotle Mexican Grill
Eden Prairie, MN
01.2019 - 01.2020
- Cultivated an inviting atmosphere where guests look forward to returning
- Supervised serving safe and delicious food by acting as the final quality checkpoint
- Leading the shift by acting as the Food Safety Leader
- Ownership of the FOH and BOH facilities and equipment.
- Created employee work schedules to keep shifts properly staffed.
- Produced thorough, accurate and timely reports of project activities.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
Assistant Manager
Hy-Vee
Shakopee, MN
01.2017 - 01.2019
- Ensured proper customer service in person and on the phone
- Managed the front-end traffic and back of house organization and stock
- Responded with urgency to any issued that occurred throughout the building
- Executed being proficient in busy environments
- Sustained an environment in which employees feel safe and could perform.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Education
High School Diploma -
Shakopee High School
Shakopee, MN06-2017
Some College (No Degree) -
Normandale Community College
Bloomington, MNSkills
- Bilingual (Spanish, English)
- Excellent Verbal Communication
- Leadership
- Problem Solving
- Time Management
- Organizational Skills
- Customer Service Mindset
- Adaptability
- Creativity
- Goal-Oriented
- Building Rapport
- Issue Resolution
- Friendly and Enthusiastic
- Customer Relationship Management
- Warranty Requirements
- Explaining Service Options
- Lead Follow up
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Car Salesperson
Walser Toyota Automotive
01.2021 - 12.2023
Apprentice Manager
Chipotle Mexican Grill
01.2020 - 01.2021
Service Manager
Chipotle Mexican Grill
01.2019 - 01.2020
Assistant Manager
Hy-Vee
01.2017 - 01.2019
High School Diploma -
Shakopee High School
Some College (No Degree) -
Normandale Community College