Edward Contreras
Pico Rivera,CA
Summary
Customer-oriented, strategic-thinking sales professional with over 9 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
10
10
years of professional experience
Work History
Car Salesperson
Toyota of West Covina
West Covina, CA
08.2023 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Insurance Sales Agent
Auto Club Of Southern California
Los Angeles, CA
04.2021 - 06.2023
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
Sales Representative
AT&T
Whittier, CA
01.2019 - 04.2021
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Identified and approached potential customers by generating leads, setting appointments and conducting site visits
- Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems
Sales Representative
Verizon Wireless
Whittier, CA
01.2016 - 01.2019
- Contributed to business growth by confirming customer satisfaction with service and quality
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
Customer Service Representative
Autozone
Lynwood, CA
06.2015 - 01.2016
- Learned roles of other departments to provide coverage and keep store operational
- Drove sales and add-on purchases by promoting specific item options to customers
- Presented friendly and positive attitude while communicating clearly with customers and colleagues
Education
High School Diploma -
El Rancho High School
Pico Rivera, CASkills
- Problem-solving abilities
- Sales expertise
- Adaptive team player
- Inbound and outbound calling
- Technologically savvy
- Bilingual (English/Spanish)
Timeline
Car Salesperson
Toyota of West Covina
08.2023 - Current
Insurance Sales Agent
Auto Club Of Southern California
04.2021 - 06.2023
Sales Representative
AT&T
01.2019 - 04.2021
Sales Representative
Verizon Wireless
01.2016 - 01.2019
Customer Service Representative
Autozone
06.2015 - 01.2016
High School Diploma -
El Rancho High School
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