Delnasia Anderson
New York,NY
Summary
Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families. Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for different cases.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caseworker
+MEDRITE Urgent Care
05.2023 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Security Guard
Arrow Security Corp.
08.2022 - 05.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Daycare Teacher's Assistant
Bright Horizons
11.2021 - 01.2022
- Arrived at assigned areas on time, prepared, and ready to work.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Consistently enforced disciplinary limits for structured environment conducive to learning.
Security Supervisor's Assistant
Sera Security Services
09.2018 - 08.2021
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Monitored work of contractors in design, construction, and startup phases of security systems.
- Conducted regular patrols of facility to detect and deter security threats.
- Analyzed and investigated incidents alongside functional management and security supervisors.
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client Advocacy
- Assessment skills
- Records Management
- Mobile Patrols
- Event security
- Workplace Safety
- Patrolling
- Classroom Management
- Behavior Management
Certification
- Basic Life Support (BLS)
Languages
Spanish
Licenses
Guard Card
Timeline
Caseworker
+MEDRITE Urgent Care
05.2023 - Current
Security Guard
Arrow Security Corp.
08.2022 - 05.2023
Daycare Teacher's Assistant
Bright Horizons
11.2021 - 01.2022
Security Supervisor's Assistant
Sera Security Services
09.2018 - 08.2021
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