Delon Salno
El Cajon,CA
Summary
Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 6-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.
Overview
10
10
years of professional experience
Work History
Table Games Dealer
Jamul Casino
2016.06 - 2023.05
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Answered players questions and resolved disputes to provide excellent customer service.
- Learned and followed company procedures to maintain consistency and standards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Maintained a clean and organized gaming area, ensuring guests had access to necessary supplies while also keeping the casino floor visually appealing.
- Worked with dealer team to run larger games such as craps and baccarat.
- Applied standard or special rules to games based on pre-agreed game rules.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Uber Partner
Uber
2014.12 - 2016.06
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Accepted and processed fares.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Supported local businesses through promoting their services during relevant conversations with passengers.
- Followed applicable traffic regulations and traffic laws.
Housekeeper
Legoland California Resort
2013.03 - 2014.10
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Mosul High School
Iraq11.2009
Skills
- Excellent customer service
- Team player mentality
- Patience and composure
- Quick Decision Making
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- Customer Service
Languages
Arabic
Full Professional
Chaldean
Elementary
Timeline
Table Games Dealer
Jamul Casino
2016.06 - 2023.05
Uber Partner
Uber
2014.12 - 2016.06
Housekeeper
Legoland California Resort
2013.03 - 2014.10
High School Diploma -
Mosul High School
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