Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandro Callado

Chula Vista,CA

Summary

Professional Summary


Experienced customer service agent and life-long people person who believes you can learn something from everyone. Expect to receive adamant attention to detail, a positive attitude toward team members and guests, and a desire to make each day better than yesterday. If you are looking for someone who will provide the best customer service, develop the deepest connections with customers, and make the most effort to boost revenue and bolster the image of the company, then I'm your man.

Overview

5
5
years of professional experience

Work History

Guest Services Representative

Jamul Casino
10.2023 - 04.2024
  • Participated in daily pre-shift meetings with the goal of aligning team members and facilitating communication.
  • Engaged in promotion directly to customers for planned upcoming events.
  • Listened and addressed customers' questions while engaging in friendly conversation to create positive experiences associated with the company brand.
  • Managed, organized, and maintained a bank of up to $150,000 dollars in cash and chips.

Pizza Delivery Driver

Papa John's Pizza
06.2022 - 12.2022
  • Promoted a positive image for the business by providing excellent customer service.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Helped ease rush hour pressure by assisting all team members with necessary tasks whenever possible.
  • Maintained food and safety regulation standards.
  • Counted cash and split tips with drivers at end of each shift.


Instructional Aide

Chula Vista Elementary School District
02.2021 - 08.2021
  • Worked one-on-one with special needs children to assist complete their daily tasks and develop healthy socialization.
  • Collaborated with teachers and parents in calls or meetings to meet specific goals based on each child.
  • When possible assisted other departments while my position-specific tasks are completed.

Instructional Aide

Chula Vista Elementary School District
01.2020 - 06.2020

Sandwich Artist

Subway
12.2018 - 06.2019
  • Significantly increased revenue for the business through suggestive selling.
  • Fostered positive relationships with customers to encourage repeat customers.
  • Prepared food items to meet customers' specifications.
  • Cash drop in and out of secured safe.

Education

High School Diploma -

Hilltop High School
Chula Vista, CA
06-2019

Skills

  • Excellent Customer Service
  • Bilingual
  • Teamwork
  • Cash Counting
  • Computer Skills
  • Calm Under Pressure
  • Punctuality

Timeline

Guest Services Representative

Jamul Casino
10.2023 - 04.2024

Pizza Delivery Driver

Papa John's Pizza
06.2022 - 12.2022

Instructional Aide

Chula Vista Elementary School District
02.2021 - 08.2021

Instructional Aide

Chula Vista Elementary School District
01.2020 - 06.2020

Sandwich Artist

Subway
12.2018 - 06.2019

High School Diploma -

Hilltop High School
Alejandro Callado