Jordan Pattisall
Winston-Salem,NC
Summary
Proven professional with a track record of enhancing team efficiency and client satisfaction at Proximity Hotel. Skilled in customer service and calendar management, I excel in fostering positive relationships and maintaining rigorous confidentiality. Demonstrated ability to improve operational workflows, showcasing a strong work ethic. Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
Work History
Guest Services Representative
Proximity Hotel
Greensboro, NC
09.2024 - 05.2025
- Delivered exceptional guest service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of guest transactions and preferences for personalized service.
- Trained new staff on operational procedures and customer service best practices.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Participated in weekly team meetings to discuss service enhancements and resolve operational issues.
Reception Assistant
Forsyth Family Dental
Winston-Salem, NC
01.2021 - 09.2021
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
Housekeeper
Word of Life Bible Institute
Pottersville, NY
09.2022 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Bachelor of Science - Hospitality And Tourism
University of North Carolina At Greensboro
Greensboro, NC12-2026
Skills
- Strong Work Ethic
- Patience and understanding
- Reliability and punctuality
- Teamwork
- Customer Service
- Excellent oral and written communication
- Scheduling appointments
- Filing systems
- Calendar Management
- Telephone skills
Accomplishments
Graduated with a certificate in Biblical Studies from Word of Life Bible Institute.
References
Upon request
Timeline
Guest Services Representative
Proximity Hotel
09.2024 - 05.2025
Housekeeper
Word of Life Bible Institute
09.2022 - 08.2023
Reception Assistant
Forsyth Family Dental
01.2021 - 09.2021
Bachelor of Science - Hospitality And Tourism
University of North Carolina At Greensboro