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Associate Principal Engineer

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Diligent Security professional with Number years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

To develop and maintain lifetime relationships that will increase business for all involved. To learn and share information regarding serving the client, and also to sharpen skills of anticipating and exceeding the client’s needs. Outstanding customer service is always the main focus. A natural multi-tasker and a lifetime in the restaurant industry has made thinking on my feet no less than second nature. Have had the opportunity to learn, and apply my skill set, related to serving the public in some of the finest restaurants in southeastern Michigan. Have extensive experience serving gourmet cuisine and representing wines from around the world, along with the training and development of team members. I am not only very comfortable with this responsibility, I excel at it. Committed to the Team Approach, and am an excellent team leader and member. I also have a great attention to detail and strive to implement this in various ways to elevate the service experience. Restaurant Manager with experience leading multi-million dollar restaurants as well as private events. Driven to raise standards for fine dining and all aspects of guest relations.

Dedicated receptionist with a proven ability to manage multi-line phone systems and facilitate smooth office operations. Committed to enhancing customer satisfaction through effective communication and attention to detail.

Dynamic and customer-focused professional with extensive experience in the hospitality industry, including at Scargo Cafe. Proven ability to deliver exceptional service, manage orders efficiently, and maintain food safety compliance. Skilled in bartending and fostering guest relationships, especially with regular guests and locals, ensuring a welcoming atmosphere that encourages repeat visits.

Thomas Townsend

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Treasurer

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Business Administration, Financial Planning

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