Summary
Work History
Education
Skills
Timeline
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Madeline Wilson

Flower Mound,TX

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Guest Services Representative

Panda Express
06.2022 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.

Delivery Driver

Door Dash
12.2021 - 05.2022
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.

Administration Assistant

SNI Financial
03.2021 - 09.2021
  • Recorded expenses and maintained accounting records.
  • Worked with supervisors and management to maintain status reports and update information for client projects.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Social Media marketing and management

Guest Services Representative

Nothing Bundt Cakes
Flower Mound, TX
08.2021 - 01.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed BOH and FOH

Education

Bachelor of Science - Biology

Texas Tech University
Lubbock, TX
06.2026

High School Diploma -

Coram Deo Academy
Flower Mound
05.2022

Skills

  • Team Collaboration
  • Service Recommendations
  • Multitasking and Organization
  • Call Documentation
  • Listening Skills
  • Service Order Flow
  • Calm and Professional Under Pressure
  • Issue and Complaint Resolution
  • Customer Service
  • Excellent Communication
  • Attention to Detail
  • Upbeat and Positive Personality

Timeline

Guest Services Representative

Panda Express
06.2022 - Current

Delivery Driver

Door Dash
12.2021 - 05.2022

Guest Services Representative

Nothing Bundt Cakes
08.2021 - 01.2021

Administration Assistant

SNI Financial
03.2021 - 09.2021

Bachelor of Science - Biology

Texas Tech University

High School Diploma -

Coram Deo Academy

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Madeline Wilson