Delon J. Carpenter
South Salt Lake City,UT
Summary
Currently Seeking Professional Options.
Logical and results-driven Web Developer currently enrolled in Devslopes Academy looking to build and optimize user-focused websites for customers with various business objectives. Judicious and creative when crafting effective websites, apps, and platforms to propel competitive advantage. A proficient and analytical problem solver with a calm and focused demeanor looking to enter the web development Industry.
( Not limited to other options. )
Skilled professional with experience in collections, customer service, and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment promptly.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Collections Agent
Stay Safe Alert / Smart Med Alert
08.2023 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up on overdue payments and payment plans with clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Built rapport with customers by demonstrating an understanding of their situation while seeking fair resolutions.
- Reached out to approximately 250 account holders daily.
- Collected funds from delinquent customers and minimized loss to save "$4,000 per month".
Co-Manager
Journeys Shoes
01.2023 - 08.2023
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Maintained team efficiency by strategically delegating daily activities, monitoring output, and rewarding positive contributions.
Deli Shift Leader
Harmon's Grocery Store
08.2021 - 01.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced deli department sales through effective merchandising and product promotion strategies.
- Streamlined workflow processes for improved productivity among team members.
- Improved customer satisfaction by providing efficient and friendly service during busy shifts.
- Assisted customers in selecting the right products for their needs by offering valuable suggestions based on taste preferences and dietary restrictions.
Education
Web Development Certification - Web Development
Devslopes
Austin, TX / Remote11.2024
Japanese Language Certification - Japanese Culture & Language
Waseda Bunkakan
Tokyo, Japan03.2020
High School - General Education
New Horizons
Pocatello, ID05.2013
Skills
- HTML
- CSS
- JavaScript
- Debt Negotiation
- Collections processing
- Account Management
- Team Leadership
- Cleanliness and sanitation
- Safe Food Handling Practices
- Hospitality service expertise
- Data Entry
- Sales proficiency
Certification
- Waseda Bunkakan Japanese Language Certification
- Expected Nov, 2024: Devslopes Web Development Course Certification
Personal Hobbies: Guitar, Coding, Music Production, Anime & Manga.
You might call me a jack of all of trades, master of none. I simply have a lot of hobbies. In my free time you can find me learning my favorite songs on guitar, producing music (non-professional), reading manga as well as watching my favorite anime. My most recent and current professional hobby is learning web development with Devslopes Academy. I love building websites.
Languages
Japanese
Limited Working
Quote
Don’t fear failure. Not failure, but low aim, is the crime. In great attempts it is glorious even to fail.
Bruce Lee
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeInternshipContract WorkPart TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancement401k matchWork from home optionPaid time off4-day work weekStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company RetreatsPaid sick leaveHealthcare benefitsFlexible work hoursInterests
Coding
Timeline
Collections Agent
Stay Safe Alert / Smart Med Alert
08.2023 - Current
Co-Manager
Journeys Shoes
01.2023 - 08.2023
Deli Shift Leader
Harmon's Grocery Store
08.2021 - 01.2023
Web Development Certification - Web Development
Devslopes
Japanese Language Certification - Japanese Culture & Language
Waseda Bunkakan
High School - General Education
New Horizons
- Waseda Bunkakan Japanese Language Certification
- Expected Nov, 2024: Devslopes Web Development Course Certification
Similar Profiles
Michael DandyMichael Dandy
Lane Closure Technician at Stay Alert Safety ServicesLane Closure Technician at Stay Alert Safety Services
Brian TerryBrian Terry
Traffic Control Supervisor at Stay Alert Safety ServicesTraffic Control Supervisor at Stay Alert Safety Services
Elana-Marie ShaikhElana-Marie Shaikh
Customer Service Associate at Life Protect 24/7 (Med Alert)Customer Service Associate at Life Protect 24/7 (Med Alert)