Delores DeBruce
Williamstown,NJ
Summary
Healthcare administration expert with proven track record in managing medical practices and enhancing operational efficiency. Expertise in financial management, compliance, and patient satisfaction. Proficient in QuickBooks, ADP, Kronos, and Microsoft Office. Known for leadership excellence and driving organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Practice Administrator
Vein and Vascular Institute
06.2021 - Current
- Manage daily operations of a private medical practice with 3 providers and 19 support staff.
- Oversee financial activities, including accounts payable and monthly reporting to the President and accountant.
- Maintain AR under 15% and supervise medical coding, billing, and payroll processing using ADP.
- Develop and enforce office policies to ensure compliance with healthcare regulations and improve efficiency.
- Negotiate insurance contracts and oversee provider credentialing.
- Conduct staff training, performance reviews, and disciplinary actions to enhance team productivity.
Practice Manager
IMG OBGYN
01.2020 - 05.2021
- Directed operations for a hospital-affiliated practice with 8 providers and 19 staff members.
- Prepared and managed budgets, achieving financial goals and supporting growth initiatives.
- Conducted operational analysis to improve patient flow and optimize resource utilization.
- Oversaw onboarding and credentialing of providers and ensured adherence to compliance standards.
- Implemented workflow improvements to reduce patient wait times and enhance satisfaction.
RCM Contractor
Surgical Notes
02.2018 - 12.2020
- Managed virtual RCM tasks, including payment posting, charge posting, AR follow-up, and consulting services.
Business Office Manager
Gloucester County Surgery Center
04.2009 - 09.2019
- Led office operations for a multi-specialty surgery center, maintaining AR below 15%.
- Supervised payroll processing, HR functions, and financial reporting using QuickBooks and Kronos.
- Monitored and negotiated managed care contracts in collaboration with the Administrative Director.
- Served as Privacy and Security Officer, ensuring compliance with HIPAA regulations.
Education
Bachelor of Science - Public Health Administration
Rutgers University, Cook College
New Brunswick, NJSkills
- Healthcare operations management
- Financial oversight and budgeting
- Team leadership and development
- Regulatory compliance (HIPAA)
- Revenue cycle management
- Provider credentialing and negotiations
- Process improvement and optimization
Certification
- Distinguished Honor: ASD BOM of the Year, 2015
- Leader of the Quarter Award: 2017
- Leadership Certificate: Cumberland County College, 2017
Timeline
Practice Administrator
Vein and Vascular Institute
06.2021 - Current
Practice Manager
IMG OBGYN
01.2020 - 05.2021
RCM Contractor
Surgical Notes
02.2018 - 12.2020
Business Office Manager
Gloucester County Surgery Center
04.2009 - 09.2019
Bachelor of Science - Public Health Administration
Rutgers University, Cook College
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