Delores LeBlanc

Schedule appointments for physician visits

Run Insurance verify coverage

Collect co pays

Customer Service by answering phones, taking all messages, putting notes into the nurse and physician.

My roll is take care of the office all calls and patients go through me. This is to help the office run smoother and take whatever I can off the physician and the nurse.

Release of Information and Obtain all records fro upcoming appointments.

Also help with indigent program to help patients get medication through free programs that aren't able to afford medication.

Call patients day before to remind them of up coming appointments. Cancel and reschedule appointments as needed.

Balance out daily receipts and close out the day with payments.

Scan all medical records into patient charts.

Fax any records to where ever they may need to go.

Send notes to referral people for patient referrals to other physicians .

This was hospital supply.

I ordered supplies for all the offices and the hospital.

Stocked, processed and delivered merchandise to the offices, ICU, MED Surg, and the Er.

Processed stamped all out going mail, Fed EX delivery, UPS delivery.

Processed all hospital bills making sure all the bills are paid and posted.

Helped with payroll and cut employee payroll checks.

• Followed exact procedures for handling transfers and other releases of medical records.
• Printed and photocopied documents to provide patients with copies of medical records.
• Followed up with medical staff regarding missing information in patient records.
• Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
• Also did Birth Certificates

Gm receiving: priced and processed all freight

Department Manager

Support Manager

Zone Manager

Risk Control Manager

Excell in Customer Service

Check

Set Modular,

Price changes