Open To Work
Delores Sosa
Channelview,TX
Summary
Results-driven facilities administrative assistant specializing in billing management, vendor relations, and procurement processes. Demonstrated ability to enhance operational efficiency while maintaining precise records. Proven success in streamlining administrative tasks and improving service delivery.
Overview
36
36
years of professional experience
Work History
Facilities Administrative Assistant
SLB
Houston, TX
09.2021 - 03.2026
- Managed billing accounts for utility services, ensuring timely payments and accurate records.
- Assisted with procurement processes and maintained accurate inventory records for supplies.
- Assisted on monthly reports on facility operations activities for management review, facilitating informed decision-making.
- Created purchase orders for office supplies and equipment, improving procurement efficiency.
- Scheduled maintenance repairs to maintain operational efficiency.
- Provided customer service support by responding to inquiries in a timely manner.
- Ensured personnel had access cards for secure building entry.
- Administered notarial acts for various legal documents and transactions.
Facilities Supervisor
SLB
Houston, TX
07.2017 - 09.2021
- Supervised daily operations of facility maintenance and repairs, ensuring timely completion within budget constraints.
- Coordinated facility inspections and compliance checks to uphold safety standards and mitigate risks.
- Managed vendor relationships for maintenance services and supplies, enhancing service quality while controlling costs.
- Implemented safety protocols to maintain a secure working environment for all personnel.
- Inspected facilities regularly to identify potential issues or areas for improvement.
- Prepared detailed estimates for proposed renovations, facilitating precise budgeting and project planning.
- Responded promptly to urgent tenant requests regarding repairs or maintenance needs.
- Administered notarial acts for various legal documents and transactions.
Administrative Assistant
SLB
Houston, TX
05.2010 - 07.2017
- Coordinated and scheduled meetings, ensuring seamless room reservations and technical setup for successful execution.
- Managed office supplies inventory, conducting regular checks to ensure optimal stock levels for uninterrupted operations.
- Supported project teams by tracking deadlines and ensuring timely task completion.
- Handled confidential documents in accordance with established protocols for organization.
- Assisted executive team with administrative tasks, including calendar management and meeting scheduling.
- Organized special events by securing venues, arranging catering, and ordering promotional materials to enhance attendee experience.
- Entered data into spreadsheets using Microsoft Excel to maintain accurate records.
- Set up workshops and conferences by reserving rooms and preparing necessary supplies.
Business Support Coordinator
SLB
Houston, TX
07.2008 - 08.2010
- Provided technical support to customers for software licensing issues, ensuring timely resolutions.
- Collaborated with diverse teams to achieve project objectives and effectively address product-related challenges.
- Resolved issues efficiently, demonstrating strong problem-solving capabilities.
- Negotiated contracts with customers for cloud hosting and software licensing services.
- Maintained compliance with industry regulations concerning software licensing agreements.
- Coordinated with external vendors on service contracts and licensing agreements to maintain compliance.
Airline Reservation Specialist
Aeromexico Airlines
Houston, TX
02.1990 - 07.2007
- Managed customer reservations using Aeromexico's booking system, achieving high accuracy in data entry.
- Assisted customers via phone by confirming reservations, answering questions, and providing information.
- Processed group reservation requests for large events and conferences, ensuring timely confirmations and customer satisfaction.
- Assisted passengers with itinerary changes and special requests, enhancing travel experiences.
- Provided outstanding customer service during peak travel periods to maintain satisfaction.
- Updated reservation records, maintaining data accuracy and completeness for seamless customer service.
- Coordinated with hotel teams to manage room allocations and special requests effectively.
- Took credit card payments over phone and in person, ensuring secure transactions.
Education
High School Diploma -
Milby High School
Houston, TX05-1984
Skills
- Facilities coordination
- Billing management
- Vendor relations
- Contract negotiation
- Procurement processes
- Inventory control
- Administrative expertise
- PC proficiency
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$65000/yr - $80000/yrTimeline
Facilities Administrative Assistant
SLB
09.2021 - 03.2026
Facilities Supervisor
SLB
07.2017 - 09.2021
Administrative Assistant
SLB
05.2010 - 07.2017
Business Support Coordinator
SLB
07.2008 - 08.2010
Airline Reservation Specialist
Aeromexico Airlines
02.1990 - 07.2007
High School Diploma -
Milby High School