Work Preference
Overview
Work History
Software
Work Availability
Education
Summary
Skills
Timeline
CustomerServiceRepresentative

Delores Sosa

Channelview,TX

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Work-life balanceFlexible work hoursHealthcare benefits401k matchPaid sick leavePaid time offStock Options / Equity / Profit SharingWork from home optionTeam Building / Company Retreats4-day work week

Overview

15
15
years of professional experience

Work History

Facilities Administrative Assistant

SLB
Houston, TX
09.2021 - 03.2026
  • Submitted, tracked and followed up on POs for work orders related to HVAC, plumbing, security and general maintenance.
  • Worked with site Controllers with special projects to make sure it stayed on budget.
  • Managed relationships with vendors including cleaning, recycling, security and specialty contractors.
  • Assisted on monthly reports on facility operations activities for management review, facilitating informed decision-making.
  • Ensured employees, contractors and visitors had access cards for secure building entry.
  • Assisted with special events by securing venues, arranging catering, and ordering promotional materials to enhance attendee experience.
  • Administered notarial acts for various legal documents and transactions.

Facilities Supervisor

SLB
Houston, TX
07.2017 - 09.2021
  • Supported the Facility Manager on the operations of facility maintenance and repairs, ensuring timely completion within budget constraints.
  • Prepared detailed estimates for proposed renovations, facilitating precise budgeting and project planning.
  • Managed relationships with vendors including cleaning, recycling, security and specialty contractors.
  • Coordinated facility inspections and compliance checks to uphold safety standards and mitigate risks.
  • Implemented safety protocols to maintain a secure working environment for all personnel.
  • Inspected facilities regularly to identify potential issues or areas for improvement.
  • Support with office moves and furniture replacements.
  • Administered notarial acts for various legal documents and transactions.

Administrative Assistant

SLB
Houston, TX
05.2010 - 07.2017
  • Coordinated and scheduled meetings, ensuring seamless room reservations and technical setup for successful execution.
  • Managed office supplies inventory, conducting regular checks to ensure optimal stock levels for uninterrupted operations.
  • Supported project teams by tracking deadlines and ensuring timely task completion.
  • Handled confidential documents in accordance with established protocols for organization.
  • Assisted executive team with administrative tasks, including calendar management and meeting scheduling.
  • Organized special events by securing venues, arranging catering, and ordering promotional materials to enhance attendee experience.
  • Set up workshops and conferences by reserving rooms and preparing necessary supplies.
  • Administered notarial acts for various legal documents and transactions.

Business Support Coordinator

SLB
Houston, TX
07.2008 - 08.2010
  • Provided technical support to customers for software licensing issues, ensuring timely resolutions.
  • Collaborated with diverse teams to achieve project objectives and effectively address product-related challenges.
  • Resolved issues efficiently, demonstrating strong problem-solving capabilities.
  • Maintained compliance with industry regulations concerning software licensing agreements.

Airline Reservation Specialist

Aeromexico Airlines
Houston, TX
02.1990 - 07.2007
  • Processed group reservation requests for large events and conferences, ensuring timely confirmations and customer satisfaction.
  • Updated reservation records, maintaining data accuracy and completeness for seamless customer service.
  • Coordinated with hotel teams to manage room allocations and special requests effectively.

Software

Microsoft Suite

SAP

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

High School Diploma -

Milby High School
Houston, TX

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills

  • Document preparation
  • Maintenance scheduling
  • Multitasking and time management
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Adaptability and flexibility
  • Relationship building
  • Microsoft office
  • Data entry
  • Confidentiality and data protection
  • Client relations
  • Administrative procedures
  • Microsoft Office Suite
  • Work order processing
  • Time management
  • Clear communication
  • Document and file management
  • Professionalism
  • Conflict resolution
  • Meeting coordination

Timeline

Facilities Administrative Assistant

SLB
09.2021 - 03.2026

Facilities Supervisor

SLB
07.2017 - 09.2021

Administrative Assistant

SLB
05.2010 - 07.2017

Business Support Coordinator

SLB
07.2008 - 08.2010

Airline Reservation Specialist

Aeromexico Airlines
02.1990 - 07.2007

High School Diploma -

Milby High School
Delores Sosa