Delores Ugwu
Rochester,NY
Summary
Driven Customer Service Relationship Specialist with a proven track record at United WY of the Finger Lakes. Excelled in enhancing customer satisfaction through exceptional communication and problem-solving skills. Demonstrated a collaborative approach, improving team efficiency by 25%. Skilled in multitasking and organizational abilities, adept at meeting tight deadlines and high service standards.
Overview
13
13
years of professional experience
Work History
Customer Service Relationship Specialist
United WY of the Finger Lakes
09.2011 - Current
Education
AAS - Business Administration
06.2015
Skills
- Patience and Tolerance
- Active Learning
- Self-awareness
- Open-mindedness
- Customer Relations
- Receiving Feedback
- Social Perceptiveness
- Collaborative Approach
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
Timeline
Customer Service Relationship Specialist - United WY of the Finger Lakes
09.2011 - Current
Bryant Stratton - AAS, Business Administration