Dependable Sales Leader with expertise in customer relationship management, training development, and inclusive leadership. Committed to driving high customer satisfaction and fostering a positive team environment.
Overview
25
25
years of professional experience
Work History
Sales Leader and Trainer
Rodan + Fields Skin Care
San Ramon, California
04.2016 - 11.2025
Led sales team to execute product launches and promotional campaigns.
Developed training programs for new sales consultants and ongoing team education.
Collaborated with marketing to align sales strategies with brand initiatives.
Managed communication between departments to resolve customer inquiries effectively.
Worked alongside company leadership to establish clear training goals.
Demonstrated leadership skills by guiding employees through challenging situations effectively.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Promoted a culture of inclusivity and respect within the mentee group.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Completed day-to-day duties accurately and efficiently.
Elementary School Teacher and Trainer
McDonough Elementary School
Manchester, NH
09.2000 - 06.2017
Developed and implemented lesson plans to meet the needs of all students.
Collaborated with colleagues on curriculum development, assessment strategies, and instructional techniques.
Trained new teachers on effective communication techniques and best practices.
Contributed innovative ideas and solutions to enhance student performance and outcomes.
Education
Masters Degree - Literacy
New England College
Henniker, NH
Bachelor Of Education -
Plymouth State University
Plymouth, New Hampshire, NH
Skills
Customer relationship management
Product knowledge
Training development
Campaign execution
Employee training
Inclusive leadership
Friendly, positive attitude
Dependable and responsible
Self-Directed
Leadership development
Education and Training
other,other
Accomplishments
Reached the Top 2% of the company by exceeding a million dollars in sales per year with a very diverse group of team members. Most with no prior sales or customer service experience.