Delories Felicia Wallace
Ft Wayne,IN
Summary
Proactive Entrepreneur with strong drive and passion for building business from the ground up. Bringing over 20 years of business leadership experience and an unwavering commitment to achieving and exceeding objectives. Quick and effective at decision-making and learning skills while maintaining excellent customer service. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
22
22
years of professional experience
Work History
Intake Assistant Outreach Testing
Allen County Department Of Health
Fort Wayne, Indiana
01.2022 - Current
- Communication Multitasking
- Decision making
- Attention to details Data entry
- Troubleshooting and Research Patience
- Positive attitude Time management
- Offered compassionate and attentive guidance to patients upon completion of COVID 19 testing
Shipt Shopper
Shipt Inc
Fort Wayne, Indiana
02.2018 - Current
- Shop at customer's chosen store and drop off groceries at residence or meet at curb side pick-up
- Follow Shipt detailed application instructions closely and review deliveries to minimize errors
- Satisfied customers with quick accurate service under tight deadlines.
Driver
Uber/Lyft Driver
Fort Wayne, Indianapolis, Indiana
08.2017 - Current
- Transport customers to specified destinations safely and on-time
- Follow safety rules to keep clean driving record with no accidents or incidents
- Achieve consistently high customer scores due to exceptional service
- Interact with customers pleasantly to meet needs and drive satisfaction.
Property Manager
DFW, LLC.
Fort Wayne, Indiana
11.2009 - Current
- Commercial and Residential contracted property manager
- Collect monthly assessment, rental fees, and deposits
- Negotiate all lease and contracts pertaining to all units
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Education
Business Management
IUPUI
Indianapolis, INHigh School Diploma -
Elmhurst High School
Fort Wayne, IN06.1996
Skills
- Time Management
- Customer Service
- Medical Recordkeeping
- Cleaning and Sterilizing
- Advising Patents
- Problem Solving
- Data Entry Software
Timeline
Intake Assistant Outreach Testing
Allen County Department Of Health
01.2022 - Current
Shipt Shopper
Shipt Inc
02.2018 - Current
Driver
Uber/Lyft Driver
08.2017 - Current
Property Manager
DFW, LLC.
11.2009 - Current
Business Management
IUPUI
High School Diploma -
Elmhurst High School
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