Summary
Overview
Work History
Education
Skills
Additionalinformation
Activities
Certification
Timeline
Generic

Delphine Higgins

Redford,Michigan

Summary

Highly motivated and experienced small business owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities, and generating sales in home health care industry. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Small Business Owner, Provider, Administrative

12.2012 - Current
  • Providing 24 hours homecare services to handicap, mentally disabled, elderly, Dementia, Alzheimer consumers.

Case Manager

TEND2CARE LLC
09.2011 - 08.2014
  • Training, educating, and providing resources to pregnant mothers to prevent infant death rates.

Education

Bachelor in Science and Minor in Gerontology - Social Worker

Madonna University
05.2011

Skills

  • Administrative support
  • Oversees daily operations
  • Training
  • Team leadership
  • Mediator
  • Order supplies and equipment
  • Maintain service contracts
  • Emergency issues
  • Scheduling
  • Greeting visitors
  • Resource provision for pregnant mothers
  • Open cases
  • Housing Assistance
  • Parenting
  • Car Seat Classes
  • Child Birthing Classes
  • Women Infant Child (WIC) Programs and Referrals
  • Health Insurance Assistance
  • Licensed Social Worker
  • Care Giver
  • Organizational skills
  • Project management skills
  • Bookkeeping
  • Time management skills
  • Excellent communication skills
  • Collaboration with vendors, family members, licensing, doctors, nurses, placement agencies
  • Business management and development
  • Business marketing
  • Small business operations
  • Business Development
  • Financial Management
  • Project Management
  • Cost control and analysis
  • Planning and execution

Additionalinformation

12 years providing 24-hour homecare services to handicapped, mentally disabled, elderly, Dementia, Alzheimer consumers., Worked as a case manager training and educating pregnant mothers., 16 hours of training online classes or college every year., Madonna University rankings in 2022-2023 edition of the Best Colleges is Regional Universities Midwest.

Activities

  • Participate and volunteer at National Association of Social Workers (NASW) events
  • Volunteer at COT homeless shelter

Certification

  • Licensed Social Worker /Licensed by the state of Michigan - since 2011-present.

Timeline

Small Business Owner, Provider, Administrative

12.2012 - Current

Case Manager

TEND2CARE LLC
09.2011 - 08.2014

Bachelor in Science and Minor in Gerontology - Social Worker

Madonna University

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Delphine Higgins