Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
Hi, I’m

Deltamay Skinner Headley

Destination Specialist
San Diego,CA
Deltamay Skinner Headley

Summary

Dynamic Travel Advisor with 11+ years of extensive hospitality, travel and tourism experience. Strong understanding of major travel suppliers, fine hotels and niche suppliers to coordinate and manage complex travel projects. Personable travel agent used to fast-paced, deadline-driven environments. Expert in overseas travel and cruise vacation packages. Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.

Overview

21
years of professional experience
1
Language

Work History

Desicare Organics LLC - DeltaWorld Travel

Travel Advisor
02.2020 - Current

Job overview

  • Conducted thorough research on destinations and accommodations to provide accurate information to travelers.
  • Delivered exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
  • Researched cruises, airfare options and siteseeing options to best meet client expectations.
  • Developed tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base.
  • Managed complex travel arrangements for high-profile clients, ensuring a seamless experience.
  • Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
  • Established fruitful partnerships with airlines, hotels, tour operators which resulted in better offers for our customers.

Desicare Organics LLC

Skin Care Botanist
04.2017 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Limitless Distributors

Director Sales and Manufacturing
05.2003 - 12.2019

Job overview

  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

Education

Xstream Travel University
Texas USA

Travel Advisor Certificate from Tourism And Travel Services Marketing Operations
12.2023

Institute Of Management And Production
New Kingston Jamaica

Bachelor of Science from Human Resources Management
06.2007

University Overview

  • [Number] GPA 3.7
  • Relevant Coursework: [Subject] & [Subject]

Institute Of Management And Production
New Kingston Jamaica

Associate of Science from Business Studies
01.2005

Institute of Management And Production
New Kingston Jamaica

Certificate of Marketing from Marketing
01.2003

Skills

  • Itinerary Planning
  • Travel industry expertise
  • High volume environments
  • Geography Knowledge
  • Travel research
  • Itineraries
  • Travel Arrangements
  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail

Affiliations

  • Jaycee's Leadership and Business Career (1997-2004)** From **1997 to 2003**, Jaycee demonstrated strong leadership and business acumen through his involvement with the **Portmore Junior Chamber (Jaycees)**, a professional development and community service organization. His progressive roles and achievements include: ### **1997** – **Chairman of the Portmore Business Directory** - Successfully engaged the local business community to sponsor advertisements in the **Portmore Business Directory**. - Distributed the directory to citizens, enhancing local business visibility and networking. ### **1998** – **Vice President (Individual Development)** - Focused on personal and professional growth initiatives for members. ### **1999** – **Vice President (Business Development)** - Led business-oriented projects that generated significant revenue for the chapter. ### **2000-2001** – **President of Portmore Jaycees** - Under his leadership, the **Portmore Chapter won all major awards** at the **Jamaica Jaycees State Convention**. ### **2001-2003** – **State & Regional Leadership Roles** - **2001-2002**: Served as **Vice President on the Jamaica Jaycees State Board**. - **2003**: Elected as **State President of Jamaica Jaycees**. The Birth Of the Ocho Rios Chapter - Later advanced to **National Vice President (West Indies Board)**, overseeing operations in **Trinidad & Tobago and Barbados
Availability
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Timeline

Travel Advisor

Desicare Organics LLC - DeltaWorld Travel
02.2020 - Current

Skin Care Botanist

Desicare Organics LLC
04.2017 - Current

Director Sales and Manufacturing

Limitless Distributors
05.2003 - 12.2019

Xstream Travel University

Travel Advisor Certificate from Tourism And Travel Services Marketing Operations

Institute Of Management And Production

Bachelor of Science from Human Resources Management

Institute Of Management And Production

Associate of Science from Business Studies

Institute of Management And Production

Certificate of Marketing from Marketing
Deltamay Skinner HeadleyDestination Specialist