Deltima Ornelas
Spring,TX
Summary
I enjoy taking the lead,maintaining a professional demeanor. I'm known for my reliability and attention to detail,as I manage multiple tasks effectively. My customer service,teamwork,collaboration, and sales execution are highly regarded. I'm also committed to keeping jobs confidential and have a proven track record of meeting company needs through consistent and organized practices. I'm energized and skilled at working under pressure and adapting to new situations and challenges to achieve the best results. I'm bilingual,eager to explore new career opportunities
Overview
1
1
Language
1
1
Certification
21
21
years of professional experience
Work History
Golf Key Carrier
dickssporting goods
09.2016 - 06.2026
- Assisted with proactive management of inventory investments and identified stock issues that inhibited business success.
- Supervise receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Monitor cash drawers in checkouts to verify adequate cash supply.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Evaluate daily transactions for suspected fraud or criminal activity.
- Established and communicated clear expectations, holding store personnel accountable for achieving performance standards.
- I Support loss prevention initiatives to minimize theft..
- Create schedules to keep store properly staffed during busy periods.
- Monitor sales performance through analysis of sales reports and comparison shopping.
- I Respond to safety and loss prevention incidents.
- Manage inventory and stock levels in coordination with purchasing and receiving department.
- Maintain high merchandising standards by building strong visual presentation and monitoring inventory levels.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- volunteered for Dick’s Sporting Goods to maintain community connections.
General Manager
Goodwill Industries Of Central Texas
09.2013 - 07.2016
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Recruited, interviewed and hired qualified staff disabled, ex offenders and under educated for open positions.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Analyzed quarterly sales statistics and prepared analyses for corporate management.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Trained employees on company procedures and worksite safety.
- Review and analyze profit and loss statements and adjust store operations according to data
- Directed community service program
General Manager
Jack in the Box
02.2005 - 08.2013
- Managed daily operations and processes for budgeting and forecasting.
- Complied with health, sanitation and food regulations by clearly communicating and reinforcing standards and procedures to employees.
- Executed daily opening and closing procedures for operational readiness.
- Led onboarding and mentoring for new employees to ensure comprehensive understanding of company programs.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at the bank.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
High School Diploma -
Del Valle Opportunity Center
Del Valle, TX05-2002
Skills
- Merchandising
- Good communication skills
- Clean and professional
- Employee training
- Results-oriented mindset
- Computer literate
- Driving business growth
- Planning & organizing
- Conflict resolution
- Customer outreach
- Golf fitting certified
- golf technician, bicycle builder certified
- bilingual in spanish & english
- cash handling
- energized and self motivated
- Work great under pressure
Accomplishments
- (DSG)Golf- Improved delivery of components by fitting athlete into customized equipment, realizing overall increase in customer satisfaction and cost efficiency. yr 2022,2025
- (DSG) Led team to achieve top sales in 9 departments, earning recognition from upper management and financial reward. yr 2019-2022,2025
- (DSG) accomplished getting certified as a Golf technician. 2020
- (DSG)Promoted from apparel key carrier to golf key carrier, in less than 2-months. 2019
- Interviewed over 300 people and successfully staffed 2 new store locations. for Goodwill yr 2013,2014
- Goodwill grand opening within 2 month time period for 2 new locations. 2014
- Exceeded (JIB) monthly quota for the entire years of 2010 and 2011.
- National recognition as a member of (JIB) corporate Circle of Excellence award-placement ranking top 10% stores within the company. for years of 2010,2011
Certification
- E commerce certificate- 2014-2026
- Golf technician certificate 2020-2026
- Golf fitter certificate 2022-2026
- Bicycle assembler certificate 2016-2026
- Loss prevention certificate 2016-2026
- CPR certified 2008-2016
- Travis county food licensed 2008-2013
- Safe Serve certificate 2008-2013
Languages
Spanish
Professional
Timeline
Golf Key Carrier
dickssporting goods
09.2016 - 06.2026
General Manager
Goodwill Industries Of Central Texas
09.2013 - 07.2016
General Manager
Jack in the Box
02.2005 - 08.2013
High School Diploma -
Del Valle Opportunity Center