Delton Nix
Killeen,Texas
Summary
Established information technology (IT) and management professional who maintains a Top Secret/SCI security clearance and possesses over 15+ years of progressive leadership experience in project/program management, risk management and security compliance, that is skilled in directing cross-functional teams of 1,300+ employees (military, civilian and contractor). Proven leader in managing multimillion-dollar budgets, guiding mission-critical IT infrastructure projects, and optimizing operational efficiency for global, enterprise-level organizations. Trusted advisor to C-suite executives and senior leaders, offering project updates, workforce development, resource optimization, and risk management across diverse portfolios and functional areas. Adept at leading diverse teams to deliver business value to supported customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director - Senior Executive
USA Operational Test Command
07.2021 - Current
- Directed cross-functional teams (200+ personnel) to plan, coordinate, and execute operational tests of Army IT/communication systems
- Led 2 divisions (47 personnel) testing future IT systems, advising Army leadership on acquisition & modernization
- Oversaw operational tests with AFC and PEOs supporting Army acquisition initiatives ($50M+)
- Achieved 100% success in IT acquisition testing, providing strategic counsel to C-suite executives
- Confirmed security compliance and risk mitigation across IT communication initiatives, increasing efficiency for PEO EIS, PEO C3N, and PEO STRI
- Spearheaded employee performance & labor relations management by implementing performance objectives and appraisals in the contribution-based compensation and appraisal system (CCAS) and defense performance management and appraisal program (DPMAP)
- Spearheaded stakeholder engagements with external leaders to refine IT test plans, including Cybersecurity and EW threat testing
- Reviewed test programs and documentation to ensure requirements aligned with budgets and Army interests (Army T&E Command, Army Operational Test Command)
Chief of Staff & Chief Operations Officer
7th Signal Command(T)
06.2019 - 06.2021
- Led and oversaw a 6,834-member workforce, delivering critical Army IT & ERP programs like GCSS-A and GFEBS globally
- Directed an organization, 3 departments, a regional cyber center, and 81 Network Enterprise Centers, ensuring 99.9% reliability in Enterprise Networks and Services
- Managed a $600M annual operating budget, achieving 20% cost efficiency and resource optimization
- Provided guidance to IT Directors, aligning IT strategies with organizational and DoD cybersecurity priorities by Implementing and maintaining compliance with FISMA, NIST 800-53, and RMF 2.0, resulting in the successful passing of DISA's CCRI inspections throughout the organization
- Managed Army global enterprise IT, Cybersecurity programs, and infrastructure valued over $300M
- Established and coordinated operational management and service delivery frameworks, enhancing efficiency, and ensuring consistent KPIs and cybersecurity protocols with implementation of network access control (NAC) and 802.1x protocols along with Cisco access control systems such as TACACS+
- Implemented ITSM Remedy tools & processes, including ServiceNow, improving IT service delivery, incident management, problem management, change, and configuration management by 25%
- Facilitated requirements coordination, leading to the successful deployment of commercial solutions for classified (CSfC) services in a virtual serverless environment for Army Enterprise VDI customers
- Oversaw and tracked the increased engineering and implementation of VPN POPs, supporting the exponential increase of Army enterprise telework demands to over 95% during the COVID-19 pandemic
- Led, directed, and coordinated table-top exercises to test and validate the organization's business continuity and disaster recover (BCP and DRP) plans, assessing the effectiveness of incident response procedures and team capabilities
- Led a 24/7/365 CONUS theater network operations center, responding to planned and unplanned IT and network service disruptions across 38+ US Army installations, in close collaboration with the Regional Cyber Center - CONUS (RCC-C), NETCOM, ARCYBER and DISA
- Oversaw mobile device management (MDM) services for mobile customers in the organization that comprised over 120 mobile phones
- Directed & oversaw the migration of Army enterprise customers from DISA's data centers to the Army 365 cloud (SaaS, IaaS, PaaS) environment, adhering to ECMA and FedRAMP guidelines
Chief Information Officer
Resolute Support HQs
07.2018 - 07.2019
- Provided strategic IT guidance as Senior IT Advisor and Authorizing Official (AO) for the CEO - Commanding General, to support mission-critical decision-making across international locations
- Directed a multinational IT workforce of over 110 personnel, managing the delivery of essential voice, video, data, storage, collaboration (Microsoft Teams) and cybersecurity services across the enterprise
- Oversaw the placement and maintenance of IT assets valued at over $1B, ensuring continuity and resilience across dispersed locations with a 99.9% uptime and availability rate
- Streamlined and enhanced collaboration services between multinational teams, leading to a 30% improvement in operational efficiency and optimized use of resources through delivery of Enterprise IT networks & services
Chief Operations Officer
106th Signal Brigade
07.2016 - 07.2017
- Provided executive oversight for Army Enterprise Email, Enterprise Service Desk, Enterprise Change Management, Vendor Management (Microsoft), Army Baseline IT Services, Cybersecurity compliance and Active directory consolidation to 500K+ customers across the United States
- Planned, coordinated & oversaw enterprise PMO IT projects that included the regionalization of 20 disparate networks across 5 regions within 100% of cost, schedule, and performance baselines
- Facilitated and oversaw contractor implementation of an enterprise endpoint security solution, Tanium, across 40+ Army installations dispersed across the United States
- Maintained government oversight of the organization's Microsoft enterprise contract worth over $3M annually
- Senior Manager for the Army's largest network modernization effort valued at over $150M including Multiprotocol Label Switching (MPLS), Joint Regional Security Stack (JRSS), Network Modernization (NETMOD) and Installation Fabric Node (IFN) across over 30 Army installations across the US
- Implemented ITSM Remedy tools & processes, including ServiceNow, to enhance service delivery and operational efficiency, achieving a 35% improvement in IT service quality
- Implemented and maintained cybersecurity practices with FISMA, NIST 800-53, and RMF 2.0 compliance, resulting in the successful passing of DISA's CCRI inspections throughout the organization
Chief Information Officer
52d Signal Battalion
07.2014 - 07.2016
- Directed and trained a 250-member organization in southern Germany and Djibouti, Africa, ensuring seamless cross-cultural coordination and mission alignment that provided Army Enterprise IT services
- Oversaw delivery of 24/7 protected LAN/WAN information networks and IT services for a customer base of over 30,000+, achieving full compliance with cybersecurity and nuclear surety standards
- Executed senior architect oversight of IT programs and project initiatives that successfully modernized infrastructure and delivered critical IT solutions to organizational customers in EUCOM and AFRICOM theaters
- Implemented ITSM Remedy tools & processes that reduced response times and reduced downtime by 20%, enhancing customer satisfaction and operational readiness across all supported regions
- Provided critical IT Tier 1&2 customer desktop support, network management, enterprise service management, inside/outside plant (ISP/OSP), satellite, cellular and executive communication services
- Ensured cybersecurity practices were IAW FISMA, NIST 800-53, and RMF 2.0 compliance, resulting in the successful passing of DISA's CCRI inspections throughout the organization
Education
Masters of Science - Strategic Studies
Army War College
Masters of Science - Telecommunications
Oklahoma State University
Bachelors of Science - Nursing
University of Missouri
Skills
- Operations Management
- Integration Management
- Process Improvement
- Executive Collaboration
- Program/Project Management
- Training and Development
- IT Service Delivery
- Change Management
- Stakeholder VP Relations
- Strategic planning
Certification
- Project Management Professional, 2921964, Project Management Institute
- IT Infrastructure Library Foundations, 5665508.20526430, Axelos
- Certified Information System Security Professional, ISC2
Timeline
Director - Senior Executive
USA Operational Test Command
07.2021 - Current
Chief of Staff & Chief Operations Officer
7th Signal Command(T)
06.2019 - 06.2021
Chief Information Officer
Resolute Support HQs
07.2018 - 07.2019
Chief Operations Officer
106th Signal Brigade
07.2016 - 07.2017
Chief Information Officer
52d Signal Battalion
07.2014 - 07.2016
Masters of Science - Telecommunications
Oklahoma State University
Bachelors of Science - Nursing
University of Missouri
- Project Management Professional, 2921964, Project Management Institute
- IT Infrastructure Library Foundations, 5665508.20526430, Axelos
- Certified Information System Security Professional, ISC2
Masters of Science - Strategic Studies
Army War College
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