Delvin Jarrett
Fort Lauderdale,USA
Summary
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Quality Care Coordinator
AIDS Healthcare Foundation
Fort Lauderdale, FL
10.2022 - Current
- Assist HCC staff with closing gaps in care within patient chart.
- Follow up on patient referral orders.
- Educated patients on importance of health screening options.
- Reach out to specialist/ provider offices to obtain clinical reports of patient last screening.
- Cold Call patients about upcoming health screenings that are currently due.
- Manage health information exchange (HIE) notifications and alert nursing staff to aid with patient care.
- Coordinate with managing care by notifying Healthcare center about patient’s current health status.
- Use different software such as Excel, Athena, Health Suite, Microsoft Teams, Microsoft Email
- Training Healthcare Center Staff on how to place orders and use medical equipment.
- Travel locally to healthcare centers to train team members alongside management on proper medical procedures.
Care Coordinator
AIDS Healthcare Foundation
10.2022 - Current
- Managing substantial number of inbound calls throughout the day
- Verifying patient demographics and insurance information Documenting member reason for call and updates on member request
- Entering correct data into EMR such as EQ suite, CPAS, Health suite
- Check status of patients that are inpatient or in the emergency room and follow up with RN.
- Setting appointments for members primary care doctors and specialty office visit Send email about multiple requests such as claims, member services, and authorizations. Coordinate care with registered nurses about referrals, members health changes, annual surveys. faxing documents to providers and providing member health plan benefits.
Patient Navigation Specialist
Holy Cross Health
07.2021 - Current
- Managing substantial number of inbound calls throughout the day
- Verifying patient demographics and insurance information
- Inputting correct data into EMR such as IDX and All Scripts
- Setting appointments for primary care doctors while following restrictions towards their schedule
- Scheduling patients for OV, AWES, and PE appointments.
- Making Outbound calls reminder for Annual Physical appointment.
Dietary Aid
Broward Health
Fort Lauderdale, FL
02.2017 - Current
- Aid patients with meal selection.
- Teach Patients about diet restrictions.
- Follow cleaning procedures for dishes and cart delivery.
- Educate patients on dietary restrictions and nutritional needs.
Patient Access Representative
Broward Health
01.2021 - 07.2021
- Help with patient information swell as verifying insurance, pervious health issues, etc.
- Schedule patients for follow up appointments using NextGen software.
- Provide excellent patient satisfaction with assisting in directions and seating areas.
Sales Associate / Recovery
Ross Dress for Less
Fort Lauderdale, FL
08.2016 - 02.2017
- Assisted customers with locating items
- Resolved all customer complaints.
- Maximized sales transactions.
- Provided quick and exceptional customer experience.
Education
Diploma -
Dillard High School
Associate of Arts -
Broward College
Fort Lauderdale, FLSkills
- Medical scheduling
- EMR Systems
- Clerical Experience
- Lean Scheduling
- Case Management
- Phone etiquette
- Kitchen Experience
- Computer Operation
- Revenue cycle management
- Driving
- Data entry
- Operations workflow management
- Organizational skills
- Cash Handling
- Food Preparation
- Senior Care
- Customer service
- Healthcare claims management
- Teamwork
- Dietary Aide Experience
- Patient Care Protocol development (regulatory compliance area)
- Allscripts
- Pharmaceutical and medical sales experience
- Medical records
- Custodial Experience
- HCPCS
- Customer Service
- Caregiving
- Food Safety
- Cleaning Experience
- Microsoft Word Management
- Insurance Verification
- Meal Preparation
- Diligence
- Family medicine
- Medicare
- Medical terminology
- Patient advocacy
- Healthcare operations
- Scheduling
- Database coordination
- Health literacy
- Time management
- Clear communication
- Multitasking and organization
- HIPAA guidelines
- Employee training program
- Health information systems
Certification
- Associate’s degree Present
- Analytics in Healthcare Management and Administration May 2025 to Present
Languages
English
Additional Information
- Driver’s License
- Authorized to work in the US for any employer.
Timeline
Quality Care Coordinator
AIDS Healthcare Foundation
10.2022 - Current
Care Coordinator
AIDS Healthcare Foundation
10.2022 - Current
Patient Navigation Specialist
Holy Cross Health
07.2021 - Current
Patient Access Representative
Broward Health
01.2021 - 07.2021
Dietary Aid
Broward Health
02.2017 - Current
Sales Associate / Recovery
Ross Dress for Less
08.2016 - 02.2017
Diploma -
Dillard High School
Associate of Arts -
Broward College