Delvin Jarrett
Broward Health
Fort Lauderdale,USA
1
Certification
10
years of professional experience
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Work History
Quality Care Coordinator
4 Years- Assist HCC staff with closing gaps in care within patient chart.
- Follow up on patient referral orders.
- Educated patients on importance of health screening options.
- Reach out to specialist/ provider offices to obtain clinical reports of patient last screening.
- Cold Call patients about upcoming health screenings that are currently due.
- Manage health information exchange (HIE) notifications and alert nursing staff to aid with patient care.
- Coordinate with managing care by notifying Healthcare center about patient’s current health status.
- Use different software such as Excel, Athena, Health Suite, Microsoft Teams, Microsoft Email
- Training Healthcare Center Staff on how to place orders and use medical equipment.
- Travel locally to healthcare centers to train team members alongside management on proper medical procedures.
Care Coordinator
4 Years- Managing substantial number of inbound calls throughout the day
- Verifying patient demographics and insurance information Documenting member reason for call and updates on member request
- Entering correct data into EMR such as EQ suite, CPAS, Health suite
- Check status of patients that are inpatient or in the emergency room and follow up with RN.
- Setting appointments for members primary care doctors and specialty office visit Send email about multiple requests such as claims, member services, and authorizations. Coordinate care with registered nurses about referrals, members health changes, annual surveys. faxing documents to providers and providing member health plan benefits.
Patient Navigation Specialist
5 Years 3 Months- Managing substantial number of inbound calls throughout the day
- Verifying patient demographics and insurance information
- Inputting correct data into EMR such as IDX and All Scripts
- Setting appointments for primary care doctors while following restrictions towards their schedule
- Scheduling patients for OV, AWES, and PE appointments.
- Making Outbound calls reminder for Annual Physical appointment.
Dietary Aid
9 Years 8 Months- Aid patients with meal selection.
- Teach Patients about diet restrictions.
- Follow cleaning procedures for dishes and cart delivery.
- Educate patients on dietary restrictions and nutritional needs.
Patient Access Representative
6 Months- Help with patient information swell as verifying insurance, pervious health issues, etc.
- Schedule patients for follow up appointments using NextGen software.
- Provide excellent patient satisfaction with assisting in directions and seating areas.
Sales Associate / Recovery
6 Months- Assisted customers with locating items
- Resolved all customer complaints.
- Maximized sales transactions.
- Provided quick and exceptional customer experience.
Education
Diploma
Associate of Arts
Skills
Medical scheduling
EMR Systems
Clerical Experience
Lean Scheduling
Case Management
Phone etiquette
Kitchen Experience
Computer Operation
Revenue cycle management
Driving.
Data entry
Operations workflow management
Organizational skills
Cash Handling
Food Preparation
Senior Care
Customer service
Healthcare claims management
Teamwork
Dietary Aide Experience
Patient Care Protocol development (regulatory compliance area)
Allscripts
Pharmaceutical and medical sales experience
Medical records
Custodial Experience
HCPCS
Customer Service
Caregiving
Food Safety
Cleaning Experience
Microsoft Word Management
Insurance Verification
Meal Preparation
Diligence
Family medicine
Medicare
Medical terminology
Patient advocacy
Healthcare operations
Scheduling
Database coordination
Health literacy
Time management
Clear communication
Multitasking and organization
HIPAA guidelines
Employee training program
Health information systems
Certification
- Associate’s degree Present
- Analytics in Healthcare Management and Administration May 2025 to Present
Languages
English
Additional Information
- Driver’s License
- Authorized to work in the US for any employer.
Timeline
Quality Care Coordinator
AIDS Healthcare Foundation
10.2022 - CurrentRead More
Care Coordinator
AIDS Healthcare Foundation
10.2022 - CurrentRead More
Patient Navigation Specialist
Holy Cross Health
07.2021 - CurrentRead More
Patient Access Representative
Broward Health
01.2021 - 07.2021Read More
Dietary Aid
Broward Health
02.2017 - CurrentRead More
Sales Associate / Recovery
Ross Dress for Less
08.2016 - 02.2017Read More
Dillard High School
Diploma
Read More
Broward College
Associate of Arts
Read More