Delvin Kimmons
Sardis,MS
Summary
Proven skills in troubleshooting devices, recommending products, and resolving customer issues. Trusted leader and problem-solver with a self-directed approach and good critical thinking skills.
Overview
5
5
years of professional experience
Work History
Solutions Specialist
Cricket Wireless
03.2022 - 05.2022
- Scheduled appointments for further services.
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Answered customer questions about billing, account issues, and upgrade possibilities.
- Implemented corrective actions to fix root causes of various issues.
- Recommended new products and services to customers.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
Building Manger
The Gertrude C. Ford Ole Miss Student Union
08.2017 - 05.2022
- Overseas student building attendants.
- Provide on-site support and assistance before, during, and after events.
- Provide basic maintenance and light custodial duties.
- Maintains safety and security.
- Assists with event planning meetings and workshop presentations for student clubs and organizations.
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Trained new staff on proper building techniques, site regulations, and safety protocols.
Education
No Degree - B.S.C.S. in Computer Science
University of Mississippi
University, MS12.2024
High School Diploma -
North Panola High School
Sardis, MS05.2017
Skills
- Flexible, Customer Service, Organized, Leadership, Critical Thinking, Priority Management, Judgment and Decision-Making
- Java, C, Python, HTML, Fortran, and Cobol
- Unity, Blender, Microsoft Office, and 3D Printing
Accomplishments
- [Boys State] Member
- [CHICK-FIL-A Leader] Member
- [T.A.P. (Talk Abut The Problems)] Member
- The National Society of the Sons of the American Rebolution- Bronze R.O.T.C. Medal
- leaderSTATE Outstanding Athlete
- MOX(Men of Excellence) Member
- SAA(Student Activities Association) Member
Timeline
Solutions Specialist
Cricket Wireless
03.2022 - 05.2022
Building Manger
The Gertrude C. Ford Ole Miss Student Union
08.2017 - 05.2022
No Degree - B.S.C.S. in Computer Science
University of Mississippi
High School Diploma -
North Panola High School