Delwyn Perkins
Brooklyn,NY
Summary
Dedicated clerical associate with over 30 years of experience in diverse office environments. Recognized for strong customer service skills and telephone etiquette, ensuring effective communication and responsiveness to team needs.
Overview
40
40
years of professional experience
Work History
Clerical Associate LV.3
KCHC
Brooklyn, New York
1994.08 - Current
- Scanned documents into digital format for storage purposes.
- Maintained filing systems, both electronically and in paper form.
- Researched various topics to provide management with relevant information.
- Answered and directed phone calls to ensure timely communication with appropriate staff.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
- Reviewed files and documents to efficiently obtain information and fulfill requests.
- Investigated duplicate records and corrected mismatched customer and account data.
- Reviewed system records for redundant files and completed merges, overlays and other actions to correct problems.
- Performed data integrity checks on all incoming and outgoing records to ensure accuracy and completeness.
- Worked closely with representatives from different departments to review and fix datasets.
- Corrected permanent files with additions, removals and updates.
Office Worker
Metlife
Manhattan, New York
1989.09 - 1991.05
- Organized filing systems and updated databases to ensure accurate and accessible record-keeping.
- Executed clerical tasks including photocopying, faxing, and mailing to support daily office operations.
- Maintained confidentiality of sensitive information and documents.
- Operated office equipment including printers and copiers to facilitate smooth workflow.
- Answered and directed phone calls to appropriate staff members.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
OFFICE CLERK
Harlem Hospital Center
Manhattan, New York
1987.01 - 1989.06
- Processed patient admissions and discharge documentation, ensuring accurate patient records.
- Organized patient charts, consolidating medical histories, lab results, and consents for streamlined access.
- Updated patient files with new medical information, maintaining up-to-date records for healthcare staff.
- Organized and filed medical records for easy access and retrieval.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Pulled patient charts for upcoming appointments.
- Ensured compliance with healthcare regulations and data privacy standards.
- Assisted healthcare staff with retrieving patient information as needed.
- Maintained a secure filing system for confidential documents.
Education
GED -
PROSPECT HEIGHTS HIGH SCHOOL
Brooklyn, NY1983-06
Some College (No Degree) - Business Administration
TECHNICAL CAREER INSTITUTE OF TECHNOLOGY
New York, NYSkills
- Data entry
- Document organization
- Record keeping
- Office software
- Electronic filing
- Customer service
- Telephone etiquette
- Scanning documents
- Faxing documents
- Records management
- Team collaboration
Timeline
Clerical Associate LV.3
KCHC
1994.08 - Current
Office Worker
Metlife
1989.09 - 1991.05
OFFICE CLERK
Harlem Hospital Center
1987.01 - 1989.06
GED -
PROSPECT HEIGHTS HIGH SCHOOL
Some College (No Degree) - Business Administration
TECHNICAL CAREER INSTITUTE OF TECHNOLOGY