Hasibur Sunny
Elmhurst
Summary
Dynamic professional with a proven track record at T-Mobile, excelling in sales leadership and customer satisfaction. Skilled in inventory management and relationship building, consistently surpassing sales goals by 70%. Adept at training and mentoring teams, driving business development through strategic decision-making and effective communication. Fluent in English, Bengali, and Hindi.
Overview
5
5
years of professional experience
Work History
Clerical Assistant LV 3
Elmhurst Hospital Center
Elmhurst, NY
02.2024 - Current
- Registered patients and verified demographic and insurance information.
- Scheduled patient appointments and coordinated clinical services.
- Managed electronic medical records (EMR) while maintaining HIPAA compliance.
- Assisted physicians, nurses, and clinical staff with administrative support.
- Processed referrals, authorizations, and medical documentation.
- Maintained patient confidentiality and ensured compliance with hospital policies.
- Coordinated communication between patients, providers, and various hospital departments.
Assistant Store Manager
T-Mobile
Flushing, NY
01.2023 - 01.2024
- Assisted in managing daily store operations, ensuring high levels of customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
- Analyzed sales data to identify trends, informing strategic decisions for promotional activities.
- Consistently exceeded monthly sales and revenue goals through consultative selling.
Kiosk Sale Manager
Wireless Advocates
11.2021 - 12.2022
- Led team in executing strategic sales initiatives to enhance customer engagement.
- Managed inventory processes, ensuring optimal stock levels for product availability.
- Developed training materials for staff, improving product knowledge and customer service skills.
- Analyzed sales data to identify trends, driving informed decision-making and strategy adjustments.
- Managed sales for AT&T;, Verizon, and T-Mobile.
- Exceeded sales quota by 70%.
Education
High School Diploma -
Flushing Academy
Queens, NYSkills
Interpersonal Communication
Customer Satisfaction
Retail Operations
Sales Leadership
Hiring & Training
Inventory Management
Merchandising
Relationship Building
KPI Management
Business Development
Wireless Sales
Microsoft Office
English, Bengali & Hindi
Problem Solving
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Full Professional
Timeline
Clerical Assistant LV 3
Elmhurst Hospital Center
02.2024 - Current
Assistant Store Manager
T-Mobile
01.2023 - 01.2024
Kiosk Sale Manager
Wireless Advocates
11.2021 - 12.2022
High School Diploma -
Flushing Academy