Delyla Santiago
Phoenix,AZ
Summary
Hardworking and passionate student with strong organizational skills eager to secure entry-level Health Care position. Ready to help team achieve company goals. Aiming to gain experience to meet future career goals within the Health Care field.
Overview
4
4
years of professional experience
Work History
Sales Associate
Coach Outlet
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Sales Associate/Cashier Assistant
Pacific Sunwear
11.2019 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reviewed new promotions and monitored price changes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Science - Health Care Administration/Management
Grand Canyon University
Phoenix, AZ12.2023
Skills
- Time Management
- Conflict Resolution
- Excellent Written and Verbal Communication
- Policy and Procedure Adherence
- Teamwork and Collaboration
- Goal-Driven
Timeline
Sales Associate
Coach Outlet
05.2022 - Current
Sales Associate/Cashier Assistant
Pacific Sunwear
11.2019 - 12.2021
Bachelor of Science - Health Care Administration/Management
Grand Canyon University