Demarien Williams
Keller,TX
Summary
Results-driven Driver Manager with 5+ years of team management and logistics experience. Successful scheduling drivers and monitoring driver work assignments to manage legal and safe working hours. Talented at coordinating and monitoring 50+ drivers and assisting drivers in meeting productivity standards. Committed to treating team drivers with respect and dignity and adhering to state and federal laws.
Overview
18
18
years of professional experience
Work History
Regional Terminal Manager
Fleetmaster Express
09.2023 - 04.2024
- Achieved high customer satisfaction ratings by addressing concerns promptly and providing exceptional service at all times.
- Managed dual locations (Fort Worth & Corpus Christi), coordinated dispatching and supervision of 15 drivers to accomplish daily delivery requirements.
- Facilitated change management processes during organizational restructures or strategic shifts in business direction without compromising operational excellence.
- Collaborated with transportation partners to develop efficient routing plans that maximized capacity while minimizing transit times.
- Evaluated risks associated with terminal operations regularly; implemented preventive strategies to mitigate potential negative impacts on business continuity.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Drove employee engagement through open communication channels, frequent feedback sessions, and recognition of outstanding efforts.
- Boosted accuracy in outbound and inbound operations 75% by initiating quality control processes on incoming and outgoing freight.
- Spearheaded initiatives to improve terminal security measures, protecting both personnel and assets from potential threats or incidents.
- Developed strong relationships with vendors and negotiated favorable contracts for improved service quality.
Driver Manager
Schneider National
05.2021 - 09.2023
- Developed and maintained long-term, positive relationships with 54 regional drivers for dedicated customer contracts.
- Coordinated with drivers to organize timely pickup and delivery.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Addressed driver communications and provided required data to drivers.
- Implemented and supported company quality and safety improvement efforts.
- Recruited, trained and assessed 64 drivers and qualifications of each as per driving laws.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Collaborated with manufacturing and supply chain management.
Driver Manager
Stevens Transport
06.2020 - 05.2021
- Supported business operations by utilizing their fleets to meet financial goals.
- Assisted with hiring process and training of new employees.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Supported business management projects by monitoring and tracking risks, issues and action items.
Driver Manager
Schneider National
10.2018 - 01.2020
- Developed and maintained long-term, positive relationships with 50 assigned drivers to enhance morale and productivity.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Drove continuous improvement of processes and systems operation.
- Interviewed, hired and trained qualified maintenance employees.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Oversaw all aspects of equipment installation, maintenance and repair for both internal and external services.
Sergeant
United States Marine Corps
01.2006 - 03.2014
- Implemented necessary safety practices, proper firing commands and proper ammunition handling.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Trained, supervised and organized over 200+ Marines.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
Education
High School Diploma -
Tioga High School
Tioga, LA05.2005
Skills
- Driver Management
- Compliance Regulations
- Interdepartmental Collaboration
- DOT Standards
- Driver Safety Programs
- Process Monitoring
- Operational Procedures
- Enterprise Resource Planning Software
- Operational Efficiency
- Data Interpretation
- Freight Handling
- Workforce Management
- Customer Experience
- Carrier Negotiations
Timeline
Regional Terminal Manager
Fleetmaster Express
09.2023 - 04.2024
Driver Manager
Schneider National
05.2021 - 09.2023
Driver Manager
Stevens Transport
06.2020 - 05.2021
Driver Manager
Schneider National
10.2018 - 01.2020
Sergeant
United States Marine Corps
01.2006 - 03.2014
High School Diploma -
Tioga High School
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