Demario Martin
Cleveland ,Ms
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills are essential for providing superior customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manger
Dollar General
Cleveland, MS
11.2022 - Current
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Coordinated with vendors to secure product availability at competitive prices.
- Make team schedules, and also payroll.
Lead Sales Associate
Dollar General
Cleveland, MS
11.2022 - 11.2025
- Checked expiration dates on perishable items to ensure freshness.
- Collaborated with team members to execute promotional displays quickly and accurately.
- Rotated stock from older to newer product when necessary to ensure quality control standards.
- Inspected returned merchandise for damage prior to restocking shelves.
Sales Associate
Texaco
Columbus, MS
07.2017 - 12.2021
- Maintained cleanliness of store environment including floors, windows, displays.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Master of Science - Human Performance
Delta State University
Cleveland, MS05-2025
Bachelor of Science - HPER
Delta State University
Cleveland, MS12-2023
Associate of Arts -
Copiah Lincoln Community College
Wesson, MS12-2021
High School Diploma -
Columbus High School
Columbus, MS05-2020
Skills
- Employee training
- Customer service
- Team building
- Verbal communication
- Decision-making
Languages
English
Full Professional
Certification
- Okra camp certification for children aged 5 to 13.
Affiliations
- GA for HPER outdoor recreational program
- Okracamp Supervisor/Leader
- Captain of the Delta State football team
Accomplishments
- Team captain
- All GSC football for three years in a row, and two rings were earned with that.
- Okra camp Certified
Volunteering
- Work experience with Okra camp children Ages 5 through 13 years of age.
- Volunteer at Rollingfork, MS clean up.
- Volunteer with the Samaritans Pursue program
- Volunteer and Bell and Parks academy helping with Physical Education activities for students.
References
References available upon request.
Timeline
Assistant Store Manger
Dollar General
11.2022 - Current
Lead Sales Associate
Dollar General
11.2022 - 11.2025
Sales Associate
Texaco
07.2017 - 12.2021
Master of Science - Human Performance
Delta State University
Bachelor of Science - HPER
Delta State University
Associate of Arts -
Copiah Lincoln Community College
High School Diploma -
Columbus High School
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