DEMARQUELL C. CHANEY
Chenega Global Protection, LLC | CDC Security Operations
Decatur,GA
1
Certification
21
years of professional experience
Federal Armed Security Officer supporting regulated federal facilities through 11+ routine checks per shift, access monitoring, incident response, and accurate report writing. Protects employees, visitors, and operations by following procedures, escalating 1–4 incidents per month through the proper channels, and preparing 5–10 reports per week. Delivers clear documentation and calm communication during safety, access, and service issues.
Work History
Federal Security Operations Officer
7 Months- Facilitated operational efficiency in a regulated federal environment by following established protocols and addressing safety and access concerns.
- Achieved compliance through diligent inspections and operational evaluations. Documented insights and escalated critical issues to appropriate stakeholders.
- Addressed incidents, emergencies, and service concerns to uphold operational integrity and maintain effective communication with employees, visitors, and response partners.
- Developed accurate reports and activity documentation to facilitate accountability follow-up and ensure seamless operations.
- Enhanced team performance by instilling adherence to procedures and service standards.
- Developed and implemented standard operating procedures for improved compliance and consistency.
- Streamlined operational workflows to enhance efficiency and reduce processing times.
Security Site Supervisor
4 Months- Coordinated staffing logistics for approximately 30 employees, maintaining accountability and effective shift coverage across assigned operations.
- Led routine quality-assurance inspections to assess employee preparedness and confirm alignment with established procedures, appearance criteria, equipment standards, and service protocols.
- Oversaw review of employee reports to guarantee accuracy, completeness, and promptness. Facilitated feedback sessions to strengthen documentation standards among staff.
- Implemented comprehensive training sessions focused on customer service procedures, emergency response communication, and maintaining professional standards among employees.
- Analyzed and mitigated staffing deficiencies, operational disruptions, and employee performance challenges while sustaining uninterrupted service operations.
- Delivered operational updates and addressed service concerns while outlining corrective actions to enhance site performance.
- Supervised security personnel to ensure compliance with safety protocols and operational procedures.
- Coordinated emergency response plans, enhancing team readiness and incident management effectiveness.
Asset Protection Specialist
4 Months- Monitored and enforced safety standards and loss-prevention strategies to safeguard merchandise and optimize store performance.
- Managed operational challenges and policy concerns. Oversaw documentation surveillance and evidence retention processes.
- Engaged with store leadership to identify and mitigate operational risks, ensuring a secure environment for customers and employees.
- Demonstrated careful judgment and meticulous attention to detail in handling delicate circumstances.
- Implemented loss prevention strategies to minimize theft and shrinkage across retail operations.
- Conducted comprehensive investigations into suspicious activities, ensuring compliance with company policies.
Armed/Unarmed Security Officer
11 Months- Executed contract services for various commercial and private-sector clients, adapting to unique site layouts and operational needs.
- Monitored premises and responded to incidents, ensuring protection of personnel, visitors, property, and client assets through effective reporting and response strategies.
- Delivered consistent service while adhering to punctuality and confidentiality standards to support operational efficiency.
- Implemented surveillance measures to ensure safety of personnel and prevent unauthorized entry on site.
- Monitored premises through consistent patrols to detect security vulnerabilities and ensure compliance with regulations.
Security & Safety Officer
1 Year 10 Months- Coordinated logistical operations for high-profile sports and entertainment events, including NBA games and concerts, to optimize attendee experience.
- Oversaw restricted-area procedures and managed crowd dynamics to ensure safety and enhance event flow.
- Resolved guest issues related to medical incidents, service disruptions, and policy inquiries, maintaining a professional and service-oriented demeanor.
- Resolved guest issues involving medical incidents, service disruptions, and policy inquiries, prioritizing a professional and service-focused approach.
- Documented incidents and reported significant concerns to chain of command for timely resolution.
- Monitored arena premises to ensure safety and compliance with security protocols.
- Responded promptly to incidents, providing first aid and emergency assistance as needed.
CDL Driver, FAATSA-Regulated Airport Operations
4 Years 7 Months- Achieved seamless support for time-sensitive airline and logistics operations by adhering to strict security protocols in a regulated airport environment. Optimized adherence to FAA and TSA procedures, ensuring compliance with all restricted-area rules and chain-of-custody requirements. Facilitated timely operational execution through strategic coordination with airline and logistics teams.
- Operated commercial vehicles to ensure timely delivery of catering supplies.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
Independent Armed Security Contractor
13 Years- Achieved high client satisfaction by delivering reliable access control and patrol operations for long-term protective services. Executed efficient emergency response protocols and accurately documented incidents for diverse events, enhancing overall safety and security. Built strong client trust through dependable service, maintaining confidentiality, and demonstrating excellent judgment in all interactions.
- Conducted thorough security assessments to identify vulnerabilities and enhance safety protocols.
- Developed and implemented effective emergency response plans for various scenarios.
Operations Team Leader
2 Years 2 Months- Coordinated airport ground operations by leading personnel in high-pressure environment, ensuring operational efficiency. Streamlined coaching workflows to improve employee performance in safety compliance, attendance management, and service quality. Implemented structured onboarding and hands-on training programs for new hires to enhance workforce readiness.
- Led team in executing operational strategies, enhancing service delivery efficiency.
- Developed and implemented training programs for new staff, ensuring compliance with safety protocols.
Education
High School Diploma
Skills
Team leadership
Workforce scheduling & shift coverage
Quality assurance
Policy & procedure compliance
Incident & issue resolution
Report review & documentation
Staff accountability
Daily operations coordination
Inspections
Employee training & coaching
Access control procedures
Post orders
Patrol procedures
Emergency response coordination
Crowd control
Chain of command reporting
Threat assessment
Guard tour systems
Loss prevention
Access badge management
CPR certification
First aid certification
Certification
- Georgia Armed Security License / Blue Card – Active
- Federal Public Trust Clearance – Active
- FEMA IS-100: Introduction to the Incident Command System
- FEMA IS-700: National Incident Management System
- First Aid / CPR / AED Certification
Timeline
Federal Security Operations Officer
Chenega Global Protection, LLC | CDC Security Operations
01.2026 - CurrentRead More
Security Site Supervisor
Marksman Security
09.2025 - 01.2026Read More
Asset Protection Specialist
Walmart
09.2025 - 01.2026Read More
Armed/Unarmed Security Officer
Independent Protective Services Contractor
01.2024 - 12.2024Read More
Security & Safety Officer
Atlanta Hawks
02.2023 - 12.2024Read More
CDL Driver, FAATSA-Regulated Airport Operations
GATE GOURMET
03.2015 - 10.2019Read More
Operations Team Leader
AIR SERV CORPORATION
01.2013 - 03.2015Read More
Independent Armed Security Contractor
SPECIALIZED PROTECTIVE SERVICES
01.2006 - 01.2019Read More
Cedar Grove High School
High School Diploma
Read More