Demaurie Gayle
Paramount,CA
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and order accuracy. Proven ability to enhance customer satisfaction through effective communication and meticulous attention to detail. Skilled in online order processing and relationship building, consistently achieving high satisfaction ratings while managing multiple tasks efficiently.
Overview
1
1
year of professional experience
Work History
Personal Shopper
Walmart
11.2024 - 06.2025
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Stocking Associate
Walmart
Moreno Valley, CA
11.2024 - 06.2025
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Maximized sales floor appeal with timely merchandise replenishment and presentation.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Cashier
Walmart
Moreno Valley, CA
11.2024 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
Education
Rancho Verde High
Bachelor Of Civil Engineering -
California State University, Long Beach
Long Beach, CASkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Relationship building
- Flexible schedule
- Online order processing
- Prioritizing orders
- Upbeat and outgoing attitude
- Heavy lifting
- Verifying order accuracy
- Payment processing
- Product knowledge
- Merchandise selection
- Accurate money handling
- Lift up to number pounds
- Purchase recommendations
- Verbal and written communication
- Communication skill building
- Communication enhancement
Timeline
Personal Shopper
Walmart
11.2024 - 06.2025
Stocking Associate
Walmart
11.2024 - 06.2025
Cashier
Walmart
11.2024 - 06.2025
Rancho Verde High
Bachelor Of Civil Engineering -
California State University, Long Beach